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Regulatory MonitoringSep
23
Facilitating transitions of care with the Care Express tool
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Patient safety and well-being, pending regulations, and smoother discharges are all reasons for developing relationships and sharing information with outside agencies.
Crouse Hospital in Syracuse, NY, had these goals in mind when it developed Care Express, an electronic online tool that allows home care agencies and SNFs to access patient records.
“In care coordination and case management, we’re trying to open up the information sharing between nursing homes and home care agencies with our discharge planning process,” says Karen Mauro, LMSW, ACM. Mauro serves as interim director and supervisor of care coordination at Crouse.
The program aims to accomplish these goals:
- Improve medication reconciliation through better sharing of real-time information
- Increase continuity of care through access to patient records and historical data
- Assist vendors (e.g., home care agencies and SNFs) with screening patients prior to discharge
Check out the October 2009 issue of Case Management Monthly to read the full article, and discover the benefits of becoming a Case Management Monthly subscriber.
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