By Kimberly Anderwood Hoy, director of Medicare and compliance for HCPro, Inc.
Last week the American Health Lawyers Association held their annual Institute on Medicare and Medicaid Payment Issues in Baltimore. After speaking about observation at a conference session, I had the opportunity to speak to a CMS representative informally about condition code 44 as it relates to observation and also about physician supervision in hospital outpatient departments.
I had mentioned during my presentation that I was unsure how inpatient care hours should be converted following the appropriate use of condition code 44. When the case is converted to outpatient under condition code 44, I indicated it was unclear if these hours should be converted to observation or if the observation time begins at the time the inpatient status is changed and the observation order is written.
The CMS representative declined to answer formally for CMS; however, she indicated that it was her understanding that because there was no observation order at the beginning of the visit, the hours of care given under the inpatient order would not qualify to be billed as observation hours. This does seem in line with the CMS guidance that an order is required for observation services. Although this was informal guidance, it does fit with the current manual instructions regarding observation, and providers should use caution billing for hours of observation for which there is no specific order for observation in a condition code 44 case.
For example, a patient comes through the emergency department in the early morning and is admitted as an inpatient at 9 am. Case management reviews the case in the afternoon and refers it to the physician advisor from the Utilization Management Committee for a determination that the case does not meet inpatient status. The physician advisor agrees, as does the attending physician, and the change in status is documented along with a new order to provide observation care at 4 pm. The patient is discharged later that night, at 8 pm.
In terms of the number of hours of observation time, following the informal guidance from CMS, we would only have four hours of observation because the observation order was not written until 4 pm. The importance of this, highlighted by this scenario, is that if the provider billed all hours from 9 am forward as observation hours, it would be billing for 11 hours of observation and could possibly meet the requirement for separate payment under the Extended Assessment and Management Composite, which requires eight hours of observation. If some of those hours are not appropriately treated as observation due to lack of an order, then this payment is inappropriate.
I also briefly discussed with the representative the recent confusion over clarifications the agency has made regarding levels of physician supervision in hospital outpatient departments. The representative declined to answer specific questions related to a couple of scenarios I posed, but indicated CMS is considering further guidance on these issues in the near future.
I will be reviewing the clarifications and guidance provided over the last year on these issues in an audio conference on April 8 titled Incident-to Challenges for Provider-Based Facilities: Strategies to Ensure Compliance. This is an issue providers should continue to monitor closely, as there is clear indication that CMS will continue to issue further guidance in the near future.



I thought the idea behind Condition Code 44 was that the patient status should have been observation from the outset. Isn’t it a way of “erasing” an erroneous inpatient admit? In the example provided, the patient was Admitted at 9:00, whether it was to inpatient or observation is secondary. If Observation begins at 4pm, what would be billed from 9am – 4pm? The patient is not still an ER patient.
The scenario described does not make sense, it penalizes those that are trying to do the right thing and avaoiding an inappropriate admission. If you can only bill for observation from the time that the order is written, you can not bill for this visit at all. My understanding is that the rule regarding from the time that the order is written applies to changes from observation to inpatient not the other way around, after which you get paid for the entire stay as an admission regardless of number of hours.
I also was under the impression that code 44 was put into place to avoid inappropriate admission and placing the patient into the right status. I thought once that code 44 was ordered it was effective from the start of care, which is reflected upon the patient being bedded with a nursing assessmnet inplace. This process initates per CMS Quality Insights 8sow-de-gen-06-12
Many readers have responded with questions on condition code 44, and our regulatory specialists Kimberly Hoy and Judith Kares felt it would be helpful to write more on the subject. To view the second installment on this topic, please view the April 8 posting “Condition Code 44 – Let’s focus on process,” visit http://blogs.hcpro.com/revenuecycleinstitute/2009/04/note-condition-code-44-lets-focus-on-process/. Further information from Hoy and Kares will be coming early next week.
I was reading in material from HCPRO about when the person is changed from an inpatient to an outpt after review of MD and UR that the inpt order will be as if it was never written if this is the case could we not bill starting when the pt had the first nursing care started?Thank you for your help.