RACs will present a very significant challenge for hospitals and HIM directors will need to respond quickly when Medicare notifies them of suspected overpayments.
Luckily, noted expert Jean S. Clark, RHIA, has teamed up with HCPro, Inc., to publish The HIM Director’s Guide to Recovery Audit Contractors, a helpful guide for HIM directors who need help handling RACs. In the book, Clark covers:
- Department roles and the RAC team
- Internal management of a RAC request
- Management of appeals
With thoughtful preparation, strong internal processes, and an educated and ready RAC team in place, HIM directors can improve their hospital’s chances of successfully appealing denials. The HIM Director’s Guide to Recovery Audit Contractors is your first line of defense.


