Experts in healthcare reimbursement and regulation,
providing customized consulting
and education services.

Training Programs

We bring the experts to you with a range of on-site education options and bootcamp style programs that teach how a firm grasp of the rules leads to operational excellence.

More information »

Audits & Assessments

Our team of specialized regulatory specialists can assist your organization in revving up your revenue cycle by auditing and assessing key processes for coding and billing.

More information »

Regulatory Monitoring

Our team is available for ongoing regulatory watchdog services that answer your questions and offer you the latest Medicare news, analysis and operational guidance.

More information »

Archive for November, 2008

Nov
20

Tip: Submission of claims for laboratory services

Posted by: Compliance Monitor | Comments (0)
Email This Post Print This Post
A hospital should ensure all claims for clinical and diagnostic laboratory testing services are accurate and correctly identify the services ordered by the physician (or other authorized requestor) and performed by the laboratory. The OIG recommends a hospital’s written policies and procedures require:
  • The hospital bill for laboratory services only after they are performed
  • The hospital bill only for medically necessary services
  • The hospital bill only for tests actually ordered by a physician and provided by the hospital laboratory
  • The CPT or HCPCS code used by the billing staff accurately describe the service ordered
  • The coding staff only submit diagnostic information obtained from qualified personnel
  • The coding staff contact the appropriate personnel to obtain diagnostic information when the individual who ordered the test has failed to provide such information
  • The hospital document receipt of diagnostic information obtained from a physician or the physician’s staff after receiving the specimen and request for services
  • The hospital conduct routine audits to assess billing compliance with the regulations
This tip was adapted from The Compliance Officer’s Handbook. For more information about the book or to order your copy, click here.
Nov
20

Tip: Understand the difference between a Medicare appeal and a Medicare reopening

Posted by: Case Management Weekly | Comments (1)
Email This Post Print This Post

By Deborah K. Hale, CCS

When facing a denied claim, organizations have two options if they believe the denial is wrong: file an appeal or ask for a reopening. A reopening can be used instead of an appeal if there is a minor clerical error on the claim. The basis of a reopening is to correct the minor clerical error or omission that resulted in the initial claim denial. If there were no clerical errors, and you disagree with a Medicare decision or policy, then an appeal must be made.

If you are unsure whether the issue on your claim is based on a minor error, it’s best to file initially for a reopening. You have the right to file for an appeal if your reopening request is denied. Do not file for both a reopening and an appeal at the same time; doing so will cause your request for a reopening to be considered null and void.

Valid reopening errors include:

  • Mathematical or computational mistakes
  • Transposed procedure or diagnostic codes
  • Inaccurate data entry
  • Misapplication of a fee schedule
  • Computer error
  • Denial of claims as duplicates, which the party believes were incorrectly identified as a duplicate
  • Incorrect data items, such as provider number, use of a modifier, or date of service


Nov
18

OPPS final rule appears in November 18 Federal Register

Posted by: Medicare Weekly Update | Comments (0)
Email This Post Print This Post

By Hugh E. Aaron, MHA, JD, CPC, CPC-H

By now, many of you may have started to look over the display copy of the 2009 OPPS final rule. Personally, I find the display copy somewhat hard to use because of the way it is formatted (i.e., triple line spacing, etc.). At 1,827 pages, printing the display copy produces a huge volume of paper, even when printed double sided.

The good news is that the “official” Federal Register copy is scheduled for publication in today’s (November 18) Federal Register. To access today’s Federal Register, visit www.gpoaccess.gov/fr/index.html and click on one of the links embedded in “Browse the Table of Contents from today’s issue in HTML or PDF formats.” The official copy should be less than half the size of the display copy due to differences in formatting between the two versions.

A good way to tackle the final rule is to start by browsing the table of contents to get a feel for the big picture. After reviewing the table of contents, I usually read the new and revised regulations, which appear at the end of the “preamble.” The preamble is CMS’ detailed discussion of the rule, including CMS’ response to comments on the proposed rule submitted by the public. To quickly access the regulations section of the final rule, search for the text “List of Subjects.” After I’ve reviewed the new and revised regulations, I then go back and read the preamble (or at least the sections of the preamble that are relevant to my work). Although the preamble is merely interpretative guidance (rather than law), it typically provides a treasure trove of important details relating to hospital compliance and revenue cycle management.

Nov
18

November 10-17: CMS Transmittals and MLN Matters articles

Posted by: Medicare Weekly Update | Comments (0)
Email This Post Print This Post

CMS adds certain entities as originating sites for payment of telehealth services under the Medicare Improvements for Patients and Providers Act of 2008 (MIPPA)

On November 14, CMS issued two transmittals adding certain entities as originating sites for payment of telehealth services, pursuant to Section 149 of MIPPA. Eligible originating sites will also include hospital-based or critical access hospital-based renal dialysis facilities (including satellites), skilled nursing facilities, and community mental health centers.

Effective date: January 1, 2009
Implementation date: January 5, 2009

View the first transmittal.

View the second transmittal.

CMS updates the initial preventive physical examination (IPPE) benefit

On October 31, CMS re-communicated an October 17 transmittal expanding the IPPE benefit under Medicare Part B.

Effective date: January 1, 2009
Implementation date: January 5, 2009 (unless otherwise specified by the individual business requirement)

View the transmittal.

View a related MLN Matters article.

CMS releases MLN Matters articles

CMS released two MLN Matters articles last week related to transmittals previously announced in Medicare Weekly Update.

CMS also released a special edition MLN Matters article last week.

Comments (0)
Nov
14

Change to ICD-10-CM anticipated

Email This Post Print This Post
The Centers for Medicare and Medicaid Services (CMS) is expected to soon alter one of the coding systems that hospitals rely on to bill insurers–a change that some say is necessary, but that could also initially cause confusion for physicians and consumers accustomed to the ICD-9-CM coding system, the Wall Street Journal reports.

Hospitals and insurance companies say the new system, known as ICD-10-CM, is needed to keep up with ongoing medical developments. The planned system would dramatically increase the number of codes used to define ailments and procedures to 155,000, almost 10 times as many codes as are being used today.

CMS says the new system will allow doctors to add more details to patients’ medical records, which could help government and industry efforts to implement a nationwide electronic medical-information system. According to federal officials, the changes will also facilitate the tracking of new diseases as they arise.

To read the report in the Wall Street Journal, click here.
Nov
14

Be prepared for ABN changes

Email This Post Print This Post
More than a year after several rounds of review on proposed revisions to existing Advance Beneficiary Notice (ABN) Forms ABN-G and ABN-L, CMS published revised Form CMS-R-131.

As with the prior ABNs, the revised ABN is designed for use by hospitals, physicians, and certain other furnishers of healthcare services (“healthcare providers”) to notify Medicare beneficiaries when outpatient services are expected to be denied, primarily in the following circumstances:

  • The services fail to meet Medicare’s medical necessity guidelines
  • The services are screening services that are provided more frequently than Medicare provides a benefit for
  • The services are custodial in nature

In order to be effective, such notice must occur prior to the performance of these services. This protects beneficiaries from unexpected financial liability. The provisions in Medicare law that require such protections are referred to as the “limitation on liability” provisions. Noncoverage most commonly arises with respect to diagnostic services (lab tests, imaging services, etc.). In such cases, the diagnostic information on the physician order does not support the medical necessity of the services ordered.
Nov
13

CMS RAC Open Door forum update

Posted by: The RAC Report | Comments (0)
Email This Post Print This Post
During the November 12 RAC Open Door Forum for Part A providers, CMS announced its intent to do the following with the permanent RAC program:
  • Minimize hassles for providers. This includes limiting the volume of medical records RACs may request, and allowing RACs to look back three years instead of four.In addition, CMS is requiring RACs accept imaged records on CD/DVD.
  • Maximize transparency. Among other steps, CMS has made it mandatory for RACS to have a Web site showing status of every claim by 2010, as well as send out detailed letters to providers reviewing results. The Web sites will also post types of audits as well as vulnerabilities.
  • Maximize accuracy. CMS has required RACs to have medical directors and certified coders (i.e., coders with CCF, CCA, CCSP, CPC, CPC-H, or CRNC credentials).

In addition, during the call, CMS recommended providers take certain steps to prepare for the permanent RAC program. Suggested steps include the following:

  • Review and understand all documents from the RAC demonstration
  • Review all findings by permanent RACs once the program begins
  • Review all current OIG reports at www.oig.hhs.gov/reports.asp
  • Review the information on the CMS Comprehensive Error Rate Testing (CERT) Web site at www.cms.hhs.gov/cert
  • Put in place an internal audit program
CMS also confirmed that the only twp types of claims that are not open for review by RACs are HMO Medicare (Part C) and prescription drug (Part D) claims. 

CMS will be holding a special RAC Open Door Forum for Part B providers Thursday, November 13, at 2:00 p.m., ET. If you missed the similar call for Part A providers November 12, a recording will be available on the CMS Web site beginning November 19.

Tip: If you plan on dialing in for the RAC Open Door Forum call for Part B providers on November 13, do so early. You may dial in as early as 1:45 p.m. ET. The November 12 call reached maximum capacity well before 2:00 p.m. ET.

Categories : RACs
Comments (0)
Nov
13

Quote of the week

Posted by: The RAC Report | Comments (0)
Email This Post Print This Post

“The bottom line is, from where I sit, RACs are here to stay and this little hiccup, even if lasts 90 days, will be an insignificant and long-forgotten bump in the road by next year.”

Kenneth R. Rubin, MD, MA, MSHCM, FACEP, principal, ExpertAppeals.com

Categories : RACs
Comments (0)