Now that you know which RAC will come to your facility, it’s time to prepare for some changes. CMS revamped the program after the three-year demonstration project, and providers can expect to see the changes reflected in the nationwide permanent program.
Chief among them are:
RAC medical director.
Demonstration RACs: Not required
Permanent RACs: Mandatory
Coding experts.
Demonstration RACs: Optional
Permanent RACs: Mandatory
Credentials of reviewers provided upon request.
Demonstration RACs: Not required
Permanent RACs: Mandatory
Discussion with CMD regarding claim denials if requested.
Demonstration RACs: Not required
Permanent RACs: Mandatory
AC validation process.
Demonstration RACs: Optional
Permanent RACs: Limited
External validation process.
Demonstration RACs: Not required
Permanent RACs: Mandatory
RAC must pay back the contingency fee if the claim is overturned on appeal.
Demonstration RACs: Only required if claim is overturned on the first level of appeals
Permanent RACs: Required if claim is overturned at all levels of appeals
Maximum look back date.
Demonstration RACs: None
Permanent RACs: October 1, 2007
RACs allowed to review claims in current fiscal year.
Demonstration RACs: No
Permanent RACs: Yes
RACs solely for MSP.
Demonstration RACs: Yes
Permanent RACs: No
RAC claim status Web page.
Demonstration RACs: Not required
Permanent RACs: By January 2010
Limits on number of medical records requested.
Demonstration RACs: Optional. Each RACs set own limit
Permanent RACs: Mandatory. CMS will establish uniform limits.
Editor’s note: For more differences in the permanent program, see the next edition of The RAC Report October 30, 2008.


