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Archive for August, 2008

Aug
20

Houston occupational therapist gets 15 years for Medicare fraud

Posted by: Compliance Monitor | Comments (0)
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On August 13, Albert C. Albert was sentenced to 15 years in prison for first-degree felony theft by a governmental contractor for billing Medicare and Medicaid for services he never rendered.
 
The companies Albert operated, Skillcare Rehabilitation Services and Nelbat Rehabilitation Services, received fraudulent Medicare and Medicaid reimbursements totaling more than $170,000. Albert’s companies also billed Medicare and Medicaid almost $55,000 for services dated after the death of 34 patients.
 
Albert was indicted on the charges in October 2007, and he pled guilty in May of this year.
 
To read the DOJ press release click here.
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Aug
20

Amerigroup pays $225M to settle Medicaid fraud claims

Posted by: Compliance Monitor | Comments (0)
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On August 14, the Amerigroup Corporation agreed to pay $225 million to settle allegations that the company failed to offer Medicaid coverage to all citizens who were eligible for the benefit.
 
Prior to the settlement, Amerigroup was in the process of appealing an October 2006 jury decision that found the company liable under the False Claims Act and the Illinois Whistleblower and Reward Act. The district court ordered Amerigroup to pay $335 million to the state and federal governments.
 
The Virginia Beach, VA based Amerigroup operates managed healthcare plans throughout the United States. According to a Department of Justice, Amerigroup and its Illinois subsidiary avoided enrolling pregnant women and unhealthy patients in their managed care program in Illinois in order to increase profits.
 
Because of the August 14 settlement, Amerigroup agreed to drop the appeal and enter into a Corporate Integrity Agreement with the Office of Inspector General for the U.S. Department of Health and Human Services (HHS).
 
To read the DOJ press release click here.
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Aug
20

ADVISOR’S TIP: Interview candidates twice

Posted by: Patient Access Weekly Advisor | Comments (0)
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Editor’s note: The following tip is provided by Michael S. Friedberg, FACHE, CHAM, Director of Patient Access Services of Apollo Health Street in Bloomfield, N.J. Friedberg is a member of Patient Access Advisor’s Advisory Board.
 
When interviewing for open positions, have the candidate interview on two separate days. One day with your supervisor or manager and then a second day with the director. This way you can see that the person can arrive on time at least twice and can dress appropriately at least twice. You will be surprised at the number of candidates this weeds out as unreliable.
Categories : e-Newsletters
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Aug
20

Patient Access customer service recognized at Skagit Valley Hospital

Posted by: Patient Access Weekly Advisor | Comments (0)
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Editor’s note: The following is a sneak peek of a story that will appear in the October issue of Patient Access Advisor, the 12-page newsletter of the Patient Access Resource Center.
 
Thanks to the leadership of Michele Hill, the patient access department at Skagit Valley Hospital in Mount Vernon, WA, has improved to a 97-98% accuracy rate and revamped its entire customer service initiative.
Customer service at Skagit Valley improved so much that Hill and her manager were invited to speak about it at the August conference, Proven Strategies to Streamline Upfront & Back-End Revenue Cycle Processes, in Washington, D.C.
Patient satisfaction skyrocketed, she says.
“One of my first goals was to create a compassionate experience for the patient,” Hill says. “Everyone walking through that door has just gone through some type of event in their lives. Everyone who walks in that door is treated with the same respect, compassion, and courtesy that all people deserve.”
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Aug
19

Note from Hugh: Y2K a walk in the park compared to ICD-10

Posted by: Medicare Weekly Update | Comments (0)
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Last week was a relatively light week on the regulatory front with one significant exception. As reported below, last week CMS issued a proposed rule on the replacement of ICD-9-CM with ICD-10-CM (diagnosis codes) and ICD-10-PCS (procedure codes) effective October 1, 2011. Over the years, we have had numerous false starts on the implementation of ICD-10. So, it remains to be seen whether the proposed rule will really be finalized and, if so, whether the implementation date will remain October 1, 2011.

If this really is the beginning of the implementation process of ICD-10, hospitals should not underestimate the operational implications. ICD-10 is much more that an enhancement of ICD-9-CM. Rather, ICD-10-CM and ICD-10-PCS are completely different coding systems from ICD-9-CM.  Computer systems will need significant reprogramming and hospital staff will need extensive retraining. Many people remember the operational challenges presented by the so-called “Y2K” transition. In my view, Y2K was a “walk in the park” compared to the challenges that will be presented by the implementation of ICD-10. We should all review the proposed rule carefully, submit comments as appropriate, and keep a close eye on this process.

Categories : Coding, e-Newsletters
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Aug
19

HHS releases ICD-10 proposed rule

Posted by: Medicare Weekly Update | Comments (0)
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On August 15, HHS proposed to adopt the ICD-10-CM and ICD-10-PCS code sets to replace the ICD-9-CM code set, effective October 1, 2011.

View the proposed rule.

View a related press release.
View the “Transaction and Code Sets Standards” pages on the CMS Web site.

Categories : Coding, e-Newsletters
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Aug
19

ASK OUR ADVISORS: Who should be on your organization’s RAC task force?

Posted by: The RAC Report | Comments (0)
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RAC team members should not be limited to one specific area, says William Malm, ND, RN, president of Health Revenue Integrity Services, Inc.

“Team members should represent all facets of the revenue cycle,” he says.

Specifically, he says, team members should include:

  • Patient access representatives
  • Chargemaster coordinators/analysts
  • Physician advisors
  • Revenue integrity auditors
  • Denial management personnel
  • Clinical staff
  • Compliance staff
  • Inpatient and outpatient coding staff
  • Case management staff
  • Utilization review staff
  • Patient financial services/billing staff

For a copy of Malm’s white paper on RACs, click here.

Categories : e-Newsletters
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Aug
19

RAC TIP: Get your appeals process ready

Posted by: The RAC Report | Comments (0)
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To prepare for the nationwide rollout, it’s important to get your appeals process in place, says Linda Fotheringill, Esq., an attorney who specializes in overturning RAC appeals and Medicare denials.

“You need to fight back or you’re going to have a target on your head,” says Fotheringill, a founding member of Washington & West, LLC, in Baltimore, MD, and the law firm of Fotheringill & Wade, LLC. “If not, it increases the likelihood [RACs] are going to continue going there.”

Fotheringill offers the following tips on establishing your appeals process:

1. Make sure that you have a process in place to recognize a notice of denial and that a team is in place to take action in a timely fashion.

2. When sending in a medical record to appeal, send the entire record. Do not take abstracts and bits and pieces.

3. Make sure the reviewer has received training in how to analyze a case with relevant Medicare regulations.

Editor’s note: The preceding is an excerpt from the upcoming September edition of HCPro, Inc.’s newsletter, Patient Access Advisor. To learn more about Patient Access Advisor, click here.

Categories : e-Newsletters
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