November to-do list for coordinators
Hope everyone had a spooky Halloween. Time to clear out the skeletons, ghosts, and pumpkins, and make way for the turkeys, cornucopias, and pilgrim decorations!
Between redecorating and planning your Thanksgiving feast, add the following tasks to your to-do list at work:
- Interviews continue
- Medical Student Performance Evaluations are released
- Follow up and send reminders to faculty regarding interview dates
- Continue monitoring and updating ERAS as you receive, send out interview requests, and screen out applicants
What else is on your list for this month? Add it to the comment box below!
ACGME gives update on duty hour reform
Since the IOM released the report on resident work hours last December, the ACGME has been working hard to address the concerns the IOM raised. After nearly a year of information gathering, ACGME CEO Thomas Nasca, MD released a letter to the GME community giving an update of their efforts.
Now accepting nominations for program coordinator award
In case you didn’t see our exciting news last week, HCPro, Inc. is excited to announce the Professionalism in GME Program Management Award.
The award recognizes residency and fellowship program coordinators whose leadership, teamwork, and professionalism embody an image of excellence and who make a difference in improving resident and fellow training, training program management, and the training program environment. It celebrates those who embody a positive image of the program coordinator that elevates the profession as a whole.
The Web site opens for nominations today. You can nominate yourself or a coordinator colleague. Visit the award Web site for more information.
Winners will be honored at an award ceremony during the 5th Annual Residency Program Management Workshop in 2010 (details to be announced) and profiled in HCPro’s national residency program publications, including Residency Program Alert and www.ResidencyManager.com.
Live blog: Stick a label on teachable moments and feedback
Tracy Sanson, MD, educational director of the emergency medicine residency program at University of South Florida, gave an excellent presentation this morning about balancing bedside teaching and productivity.
She brought up an interesting point that it’s common for residents to get to the end of a rotation and say that the attendings never gave them feedback. Although this maybe the case sometimes, it’s pretty hard to imagine that no one ever gave residents feedback. Many times, Sanson says the feedback just goes right over the residents’ head. That’s why she now labels her feedback clearly for residents.
For example, after a patient encounter, Sanson will talk to the resident, and blatantly say, “Let me give you some feedback about that. . .”. Or, if she doesn’t have a chance to talk to residents, she will e-mail them later that day with her feedback, and title the e-mail “Feedback”.
Same goes for teachable moments. After a teachable moment occurs with a patient, Sanson pulls residents aside and says, “So, what did you think about that teachable moment back there?” Often, her comment in met with a blank stare by the resident, and Sanson spells out just what the resident learned during the patient encounter.
Consider labeling your feedback and teachable moments for your residents.
Live blog: When to bring in a third party during remediation discussions
This morning is off to another great start at the 4th Annual Residency Program Management Workshop.
Franklin Medio, PhD, just finished his session on remediation, which was full of great information for attendees!
Part of the discussion focused on whether program directors should have a third person sit in on meetings regarding a resident’s performance issues. Although some people think having another person involved will intimidate the resident, according to Medio, it is always a good idea that a third party attend that meeting to take notes about the conversation. The program coordinator is a great person to bring in, and he or she should record any and all important details that come out of the meeting.
If you chose not to have a third person in the meeting at first, Medio suggests calling the coordinator in if the resident chooses not to sign a document summarizing the conversation, remediation plan, etc. Simply write on the document that Dr. X refused to sign the document, and that Mrs. Y, program coordinator, witnessed that the meeting took place and that Dr. X refused to sign the document.
Have to get into the next sessions, but I will report more soon.
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