Monday’s poll: Training for new coordinators
For the November issue of Residency Program Alert, I’m writing an article highlighting a few institutions that are on the cutting edge of a new trend in GME: Training for new coordinators.
The GME professionals I spoke with have some great resources in place to help new coordinators get acclimated to their new position and all of the details they have to manage.
This got me wondering just how many institutions are developing such a training. Take our poll below. If you answer “Other”, please describe what’s happening at your institution in the comment box below.

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Comments
At UW we have a 2.5 hour quarterly orientation for new coordinators (“old” ones invited as well), where we go over the structure of GME at UW, the GME website, GME policies including resident/fellow agreements, introduction to the ACGME (CPRs, ADS, Resident Survey). This is in addition to our monthly coordinator meetings.
We have also created a New Coordinator Checklist that is posted on our website that includes a list of important first steps and information to immediately become familiar with (program, PIF, program reqs) as well as a Program Coordiantor job description. We review both of these items during the orientation. We also try to meet one-on-one with new coordinators when they start.
We are looking to develop a more robust orienation for coordinators, so I’m interested in hearing what other institutions are doing.
We are working on beefing this up currently, to add both a mentorship aspect and also add a more coordinator-centric best practices component. Will ultimately be run through our GME in tandem with our Coordinator Council.
Our Vice President and Director of Medical Education along with our Administrative Director and myself meet with new coordinators for about an hour and give an overview of GME and the other various outside organizations that he/she will be coming in contact with. We also provide a policy and procedure manual for GME.
In my case there was no training. However, my Program Director was/is a great resource. The UH residency and fellowship coordinator group that meets several times a year has also been a tremendous help, as well as the GME Office.
Gabrielle – would you be willing to share that “New Coordinator” Checklist?
I imagine if you’re told that you’re also a coordinator when you accept the job, there may be some training available, but if you only figure it out because fellows keep coming to you and asking you questions and then when you inquire the director says “oh, yeah” then you’ve kinda missed the training boat:(
Our Residency/Fellowship Coordinators meet regularly and we have discussed organizing a plan to help new coordinators. Currently, there is no orientation available at our institution. We depend on each other for help and mostly learn under fire. I would appreciate any resources available to help us with this task.
I would also like to see the “New Coordinator” Checklist Gabrielle was speaking of.
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