Were you at NAHQ?

I spent last week at the National Association for Healthcare Quality’s 36th Annual Conference in sunny Sacramento, CA, as I’m sure many of you did as well.

I was lucky enough to attend a few sessions. Our own Ken Rohde presented his session on polices & procedures, which many of you seemed to enjoy immensely. Though the session included many, many great ideas, a great portion was dedicated to separating your procedures from your polices, as both require different workflows. Procedures in need of change require a quicker turn around time than policies allow for–that makes sense, right? I saw many nodding heads.

I also learned just how much new nurses and residents must learn at orientation – and I’m just talking about the patient safety rules and regs! Presenter Orpha Lubeen’s first tip? Offer food and drinks.

And as I blog, I can’t help but think of the Patient Safety and Social Media session I attended, presented by Anne Huben-Kearney. The session ended with a great conversation about how to educate staff on what is appropriate and what they really need to think about before the click of a camera or mouse. Many of you had specific concerns that are no doubt tough to navigate in this ever-changing arena.

So, my big question is, did you attend? Did you go to these sessions or others? Share your experience and thoughts below, I’d love to start a conversation!