July 20, 2010 | | Comments 0
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IHI’s Bisognano says future holds more patient involvement in care

In a Q & A published Monday with The Boston Globe, Maureen Bisognano, the new president and CEO of the Institute for Healthcare Improvement, said that she sees the future of patient care as becoming much more patient-centric. She feels that the best encounters between patients and their physicians come when the physician has educated him or herself about the patient’s condition prior to the encounter; however, during the encounter the physician works with the patient to come up with a plan of care based on what the patient says as well.

Bisognano also said that the incentive system in the United States has forced physicians into moving away from this patient-centered type of care.

To read The Boston Globe’s full Q & A with Bisognano, click here.

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Filed Under: National NewsPatient safetyquality improvement

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Heather Comak About the Author: Heather Comak is a Managing Editor at HCPro, Inc., where she is the editor of the monthly publication Briefings on Patient Safety, as well as patient safety-related books, webcasts, and audio conferences. She is also is the Assistant Director of the Association for Healthcare Accreditation Professionals (www.accreditationprofessional.com) and manages Patient Safety Monitor (www.patientsafetymonitor.com), of which this blog is a part. Contact Heather by e-mailing hcomak@hcpro.com

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