All Entries Tagged With: "revenue cycle"
Download these Revenue Cycle Institute white papers
The Revenue Cycle Institute announces new and updated white papers available for download. In addition to a new white paper on physician queries by Shannon McCall RHIA, CCS, CCS-P, CPC-I, director of coding and Health Information Management for HCPro, Inc., you will find an updated version of the whitepapers on the RAC demonstration project and the new ABN by Kimberly Anderwood Hoy, JD, CPC, director of Medicare and Compliance at HCPro, Inc., on the Revenue Cycle Institute Web site (www.revenuecycleinstitute.com).
About these benchmarking reports
Patient Access Advisor, the 12-page newsletter formerly published by HCPro, Inc., published its final edition in December 2008.
We produced benchmarking reports in PAA for patient access managers on salaries, registration accuracy rates, self-pay patients and hiring and personnel matters. Each report is a product of your concerns needs and wishes in order to make your front end and revenue cycle department better. For each report, we surveyed hundreds of revenue cycle managers.
We are pleased to help you apply these benchmark findings at your facility!
– Dom Nicastro
Senior managing editor
Patient Access Resource Center
QUOTE OF THE WEEK
“I personally see a million things coming across those access people. This is not something that’s alarmingly difficult. However, it’s one more thing to me that indicates that more activity is moving to the front end. The front end is no longer just a clerk. These people need to have more educated billing savvy. It points to the need for higher-level employees on the front end.”
-- Yvonne Focke, RN, BSN, MBA, regional director of revenue cycle management at Mercy Health Partners in Cincinnati, talking about the responsibilities of the patient access department.
Patient Access Advisor, April, 2007
Check out the April 2007 edition of Patient Access Advisor, which features:
- UNC system turns adversity into significant process improvement initiative
- Payment arrangements: Develop a policy with structure
- Worried about retail clinics taking space on your turf?
- Climbing the career ladder in patient access
- ED overcrowding: Staff at one facility go the extra mile
- Training tool: Revenue cycle competency quiz (PDF only)
Training tool: Revenue cycle competency quiz
The following training tool is a revenue cycle competency quiz for your finance staff.
Patient accounting quiz: Revenue cycle basics
Test your patient access staff knowledge with this refresher quiz.
Detailed revenue cycle metrics
Use this detailed revenue cycle metrics at your facility to compare performance from year to year.