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Patient Access Advisor, September, 2007

Check out the September 2007 edition of Patient Access Advisor, which features:

  • Pricing estimates: Automate your process, boost your customer service ratings
  • Registration accuracy: How one facility turned to automated QA and dramatically reversed its error rates
  • Bottleneck breakdown: Resolve your discharge process first
  • Postdischarge calls: A customer satisfier that builds loyalty

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Sample postdischarge call program

Postdischarge calls are an important component of a service-oriented culture. They help our hospital in the following ways.

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