All Entries Tagged With: "insurance"

Billing post-denials

A patient came into the office and gave us Anthem Blue Cross and Blue Shield insurance card, so we billed that insurance. Blue Cross denied stating that the patient wasn’t eligible then we billed the patient. The patient comes back after a year later and says, “Oh, by the way I had Cigna insurance.”

So, we bill Cigna insurance, and we get denials stating that it is past timely filing, which we knew would happen.

My question: Is it legal to bill the patient after receiving these denials from Cigna and make them responsible for paying us services rendered? Or, is there a law that forbids us from doing so?

Danielle Bryant

Medical biller

Newington Internal Medicine Primary Care, LLP

Newington, CT

Medicare co-insurance collection

I am looking for hospitals who have been successful in collecting Medicare co-insurance to network with.

Stephanie Smithson, CHAM

Director of Patient Accounts

Dunn Memorial Hospital

Bedford, IN