All Entries Tagged With: "ER"

Benchmark — upfront collections

Does anyone have any benchmarking on collections up front? We currently collect in the ER, outpatient and inpatient departments.

Antionette G. Anderson
Director, patient access
Skaggs Community Health Center
Branson, MO

Crisis in the ER

Just how is the country’s emergency-room crisis affecting your patient access department? Surely, there are long waits and angry patients.

Recent national reports highlight the need for hospitals to improve their situations in the ER. We found one editorial from the Tampa Tribune that offers some ideas for improving the crisis.

Read the full Tampa editorial.