All Entries Tagged With: "benchmark"
Benchmark — registrations per hour
What is the benchmark for number of registrations per hour? For outpatient services, do the registrars order the diagnostic test?
Kelly Isidore, CHAA, CHAM
Manager of Patient Access
Bay Medical Center
Panama City, FL
January 28, 2009 | PARC Editor | Comments 8
2008 BENCHMARKING REPORT: Recruitment and Retention in patient access
As a patient access manager, recruitment and retention of quality staff is crucial.
What is your turnover rate? What steps do you take to improve it? How do you hire the right candidate? And what do you do to keep them happy?
The Patient Access Resource Center knows how important it is to create the best access team for your facility. That is why we dedicated our second-quarter benchmarking report to recruitment and retention.
June 20, 2008 | PARC Editor | Comments 0