Patient Access » Management Tools

Medicare Secondary Payer tool

Dom Nicastro — Mon, 01 Dec 2008 11:06:00 +0000

The following is a form you can use to ensure accuracy in your MSP process. It is provided by Willis’ company and is also featured in the HCPro, Inc.’s CD-ROM, Medicare Secondary Payer Questionnaire Training Toolkit.

Observation vs. inpatient admission

Dom Nicastro — Sat, 01 Nov 2008 09:39:00 +0000

Check out this form from the TMF Health Quality Institute outlining the thought process for determining whether observation or inpatient admission is appropriate.

Costs with patient care

Dom Nicastro — Mon, 01 Sep 2008 10:46:00 +0000

Check out this form used by the patient access team at Houston Medical Center in Warner Robins, GA, to explain to patients the estimated costs associated with their care.

Form: Patient verification information

PARC Editor — Tue, 01 Jul 2008 15:52:00 +0000

Check out this registration form used in an Emergency Department (ED) treatment room. Many patient access departments have moved to bedside registration in the ED.

This month’s form: Inpatient notification process

PARC Editor — Sun, 01 Jun 2008 09:53:00 +0000

See our breakdown on inpatient noncovered services forms and tips on when your patient access staff should use them.

Sample policy and procedure form

PARC Editor — Thu, 01 May 2008 15:50:00 +0000

The following is an actual form the Albany Medical Center’s patient access team used as part of its policy and procedure.

Credit card consent form

PARC Editor — Tue, 01 Apr 2008 09:20:00 +0000

The following is the form used by the Patient Access team at Copley Hospital in Morrisville, VT. The facility sees many international patients and strives to get a credit card number during their visit.

Job description and performance evaluation

PARC Editor — Sat, 01 Mar 2008 15:23:00 +0000

Job description and performance evaluation

This month’s form: Registration process

PARC Editor — Fri, 01 Feb 2008 12:25:00 +0000

How one facility ensures registration accuracy with a checklist.

Copayment collection form

PARC Editor — Tue, 01 Jan 2008 15:04:00 +0000

Copayment collection form