All Entries in the "Patient Access Advisor newsletter archives" Category
Patient Access Advisor, March, 2008
Check out the March 2008 edition of Patient Access Advisor, which features:
- Get your suit on
- Just pay them
- Inquiring minds want to know
- Centralized or decentralized?
- Special report: Self-pay patients (PDF only)
Patient Access Advisor, February, 2008
Check out the February 2008 edition of Patient Access Advisor, which features:
- Kicking off A-Plus Access
- Your questions answered: Condition Code 44 breakdown
- What’s in a name?
- Transparency-with staff members and with patients-key to delivering Advanced Directive
- Pat them on the back
Patient Access Advisor, January, 2008
Check out the January 2008 edition of Patient Access Advisor, which features:
- Important Message from Medicare: One hospital’s best practices
- My 2008 wish list
- In hindsight, it’s time to look forward
- 2008 OPPS final rule a radical change, sources say
- Copay collection: Better transparency with patients and dollars saved
- Patient Access Advisor 2007 index
Patient Access Advisor, December, 2007
Check out the December 2007 edition of Patient Access Advisor, which features:
- Flex-hours scheduling helps keep access staffs happy
- GA hospital system implements photo ID system to avoid identity theft, ensure a smooth registration
- Can we help you?
- Verification Q&A
- A solid interview process can net you the right employee
- Admitting Q&A
- Good incentives program can motivate staff
- Supervisor, access services, ED job description
- Important message from Medicare: Answers to your frequently asked questions (PDF only)
Patient Access Advisor, November, 2007
Check out the November 2007 edition of Patient Access Advisor, which features:
- Waiting for more than 30 minutes? We’ll send you to the movies
- Discharge appointments: Remedies for poor patient flow
- Denial management: Collaboration between front-end departments can result in significant improvement
- Answers to your toughest observation inquiries
- CMS: ‘Important Message from Medicare’ FAQs
Patient Access Advisor, October, 2007
Check out the October 2007 edition of Patient Access Advisor, which features:
- Self-service kiosks: A multipurpose solution for one organization
- CMS answers your ‘Important Message’ questions
- CMS finalizes severity DRG system, payment cut
- Develop a flexible weighted staffing model
Patient Access Advisor, September, 2007
Check out the September 2007 edition of Patient Access Advisor, which features:
- Pricing estimates: Automate your process, boost your customer service ratings
- Registration accuracy: How one facility turned to automated QA and dramatically reversed its error rates
- Bottleneck breakdown: Resolve your discharge process first
- Postdischarge calls: A customer satisfier that builds loyalty
Patient Access Advisor, August, 2007
Check out the August 2007 edition of Patient Access Advisor, which features:
- Virginia hospital system tackles A/R through registration quality
- Medicare occupational mix adjustment: Healthcare experts question whether it serves its original purpose
- Patient throughput: Determine the severity of your problem and identify realistic solutions for your facility
- UNCHCS monitors initiative progress, reports results
Patient Access Advisor, July, 2007
Check out the July 2007 edition of Patient Access Advisor, which features:
- UNCHCS simplifies financial assistance, processes
- Discharge planning: Best practices can result in better customer service scores, market share for your organization
- New CMS final notification rule requires PFS participation
- Discharge appeal rights: start planning, preparing now
Patient Access Advisor, June, 2007
Check out the June 2007 edition of Patient Access Advisor, which features:
- UNCHCS improves financial assistance communications
- Cash collections: Develop a thorough program for your organization’s entire patient financial services team
- Charity care: Find balance between budget, patient needs
- CMS steps toward severity-adjusted DRG payments
- CMS offers Medicare NPI deadline flexibility for facilities
