RSSAll Entries in the "Patient Access Advisor newsletter archives" Category

Patient Access Advisor, March, 2008

Check out the March 2008 edition of Patient Access Advisor, which features:

  • Get your suit on
  • Just pay them
  • Inquiring minds want to know
  • Centralized or decentralized?
  • Special report: Self-pay patients (PDF only)

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Patient Access Advisor, February, 2008

Check out the February 2008 edition of Patient Access Advisor, which features:

  • Kicking off A-Plus Access
  • Your questions answered: Condition Code 44 breakdown
  • What’s in a name?
  • Transparency-with staff members and with patients-key to delivering Advanced Directive
  • Pat them on the back

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Patient Access Advisor, January, 2008

Check out the January 2008 edition of Patient Access Advisor, which features:

  • Important Message from Medicare: One hospital’s best practices
  • My 2008 wish list
  • In hindsight, it’s time to look forward
  • 2008 OPPS final rule a radical change, sources say
  • Copay collection: Better transparency with patients and dollars saved
  • Patient Access Advisor 2007 index

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Patient Access Advisor, December, 2007

Check out the December 2007 edition of Patient Access Advisor, which features:

  • Flex-hours scheduling helps keep access staffs happy
  • GA hospital system implements photo ID system to avoid identity theft, ensure a smooth registration
  • Can we help you?
  • Verification Q&A
  • A solid interview process can net you the right employee
  • Admitting Q&A
  • Good incentives program can motivate staff
  • Supervisor, access services, ED job description
  • Important message from Medicare: Answers to your frequently asked questions (PDF only)


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Patient Access Advisor, November, 2007

Check out the November 2007 edition of Patient Access Advisor, which features:

  • Waiting for more than 30 minutes? We’ll send you to the movies
  • Discharge appointments: Remedies for poor patient flow
  • Denial management: Collaboration between front-end departments can result in significant improvement
  • Answers to your toughest observation inquiries
  • CMS: ‘Important Message from Medicare’ FAQs

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Patient Access Advisor, October, 2007

Check out the October 2007 edition of Patient Access Advisor, which features:

  • Self-service kiosks: A multipurpose solution for one organization
  • CMS answers your ‘Important Message’ questions
  • CMS finalizes severity DRG system, payment cut
  • Develop a flexible weighted staffing model

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Patient Access Advisor, September, 2007

Check out the September 2007 edition of Patient Access Advisor, which features:

  • Pricing estimates: Automate your process, boost your customer service ratings
  • Registration accuracy: How one facility turned to automated QA and dramatically reversed its error rates
  • Bottleneck breakdown: Resolve your discharge process first
  • Postdischarge calls: A customer satisfier that builds loyalty

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Patient Access Advisor, August, 2007

Check out the August 2007 edition of Patient Access Advisor, which features:

  • Virginia hospital system tackles A/R through registration quality
  • Medicare occupational mix adjustment: Healthcare experts question whether it serves its original purpose
  • Patient throughput: Determine the severity of your problem and identify realistic solutions for your facility
  • UNCHCS monitors initiative progress, reports results

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Patient Access Advisor, July, 2007

Check out the July 2007 edition of Patient Access Advisor, which features:

  • UNCHCS simplifies financial assistance, processes
  • Discharge planning: Best practices can result in better customer service scores, market share for your organization
  • New CMS final notification rule requires PFS participation
  • Discharge appeal rights: start planning, preparing now

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Patient Access Advisor, June, 2007

Check out the June 2007 edition of Patient Access Advisor, which features:

  • UNCHCS improves financial assistance communications
  • Cash collections: Develop a thorough program for your organization’s entire patient financial services team
  • Charity care: Find balance between budget, patient needs
  • CMS steps toward severity-adjusted DRG payments
  • CMS offers Medicare NPI deadline flexibility for facilities

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