RSSAll Entries in the "Patient Access Advisor newsletter archives" Category

About Patient Access Advisor

Patient Access Advisor, the 12-page newsletter formerly published by HCPro, Inc., published its final edition in December 2008.

We covered the gamut of patient access, from changes to the Advanced Beneficiary Notice forms to discovering best methods to keep your staff members happy.

We are pleased to help you apply the newsletter’s forms, tips, tools, and best practice methods at your facility, so enjoy!

– Dom Nicastro

Senior managing editor

Patient Access Resource Center

Patient Access Advisor, December 2008

Take a look at the December 2008 issue of the Patient Access Advisor newsletter, which features articles on:

  • Advanced Beneficiary Notice Forms
  • Front-end success
  • Medicare Secondary Payer
  • Medical Necessity
  • Benchmarking on registration accuracy

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Patient Access Advisor November 2008

Take a look at the November 2008 issue of the Patient Access Advisor newsletter, which features articles on:

  • Get RAC ready
  • The big picture for your Recovery Audit Contractor team
  • Facts on Medicare’s Recovery Audit Contractor program
  • 100% MSP compliance
  • Enhance your revenue cycle performance through effective communication
  • Map out copayment collection process
  • Scripting for the ABN

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Patient Access Advisor, October 2008

Take a look at the October 2008 issue of the Patient Access Advisor newsletter, which features:

  • An MSP checklist
  • Front end meets back end
  • Build a patient-first access team
  • Develop a customer service script
  • Last quarter is a good time for a review FAQs about the new ABN

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Patient Access Advisor, September 2008

Check out the September 2008 edition of Patient Access Advisor, which features:

  • Now is the time to prepare for the RAC program
  • Facts about recovery audit contractors
  • Make the most of your assessment
  • Copayments could be reduced under OPPS proposed rule
  • Solidify your ED copayment collection policy
  • Tip of the month: Create a managed care plan matrix
  • Keller named to PAA advisory board

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Patient Access Advisor, August, 2008

Check out the August 2008 edition of Patient Access Advisor, which features:

  • Four days and off you go: a training program for new registrars
  • Assess your registration processes
  • Show, don’t tell: look at your quality assurance manually
  • Six tips for quality control auditing
  • PAA names Albany access manager to advisory board

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Patient Access Advisor, July, 2008

Check out the July 2008 edition of Patient Access Advisor, which features:

  • ED bedside registration
  • Getting to know the MSP
  • Technology and registration flow
  • Fisk named to PAA advisory board
  • Welcome your registrars with a letter

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Patient Access Advisor, June, 2008

Check out the June 2008 edition of Patient Access Advisor, which features:

  • Administering the new HINNs
  • Revenue Cycle Institute leader named to advisory board
  • Keep a close eye on appeal rights notices
  • Know when to draw the privacy line
  • And the winners are …
  • Recruitment and Retention in Patient Access (PDF only)

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Patient Access Advisor, May, 2008

Check out the May 2008 edition of Patient Access Advisor, which features:

  • Policy and procedure manual gets access team on right track
  • Assess the effect of the new ABN
  • Revenue managers: Prepare for cost estimate training with new ABNs
  • PAA names Friedberg to the advisory board

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Patient Access Advisor, April, 2008

Check out the April 2008 edition of Patient Access Advisor, which features:

  • People skills first
  • And what’s your credit card number?
  • No denying the wait
  • In charge at home
  • Medicare Secondary Payer questionnaire: Getting the answers
  • Special report: Winners and losers: How to maintain profitability under the new ASC payment system (PDF only)

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