Author Archive for Dom Nicastro
Dom Nicastro is a senior managing editor for HCPro, Inc.’s revenue cycle division. He manages the Patient Access Resource Center and develops training, management, and compliance products for the company’s editorial team in the areas of: • Revenue cycle • HIPAA • Corporate Compliance • Materials Management • Patient Access • Patient Financial Services. Dom is the former editor of the Gloucester Daily Times, where he led the paper to the New England News Association Newspaper of the Year in 2005 and a runner-up for the same award by the New England Press Association in 2007.
Patient Access Advisor, June, 2007
Check out the June 2007 edition of Patient Access Advisor, which features:
- UNCHCS improves financial assistance communications
- Cash collections: Develop a thorough program for your organization’s entire patient financial services team
- Charity care: Find balance between budget, patient needs
- CMS steps toward severity-adjusted DRG payments
- CMS offers Medicare NPI deadline flexibility for facilities
Patient Access Advisor, May, 2007
Check out the May 2007 edition of Patient Access Advisor, which features:
- UNCHCS increases access, improves financial assistance for patients
- Access must play role in financing program, vendor selection
- NPI implementation causing confusion for many providers
- CMS proposes changes to ABNs; comments end April 24
- Discharge planning: More patients out by noon could mean boost to customer service, organization’s bottom line
- Special report: Registration accuracy rates (PDF only)
Patient Access Advisor, April, 2007
Check out the April 2007 edition of Patient Access Advisor, which features:
- UNC system turns adversity into significant process improvement initiative
- Payment arrangements: Develop a policy with structure
- Worried about retail clinics taking space on your turf?
- Climbing the career ladder in patient access
- ED overcrowding: Staff at one facility go the extra mile
- Training tool: Revenue cycle competency quiz (PDF only)
Patient Access Advisor, March, 2007
Check out the March 2007 edition of Patient Access Advisor, which features:
- Auditing patient access: How one health system benefits from technology
- High-deductible health plans: How to sidestep your payer restrictions on up-front collections
- Watch out for limited benefits plans, identification plans
- Ease the flow: New position helps Pennsylvania emergency department run more smoothly
Patient Access Advisor, February, 2007
Check out the February 2007 edition of Patient Access Advisor, which features:
- QA: Scoring method helps identify training needs, improve staff competency
- Strategies to hire the right quality assurance leader for your patient access staff, competency program
- How to find the right registrar: Tips to avoid hiring incompetent staff for your organization’s front door
- Using diversions in a different way
- Nonemergency surgical prepayments: How a consistent approach lightens the load for patients, providers
Patient Access Advisor, January 2007
Check out the January 2007 edition of Patient Access Advisor, which features:
- Not-for-profit group exploring technological tool to fix
- FQHCs: Providing hospitals lessons of patient convenience
- Revised DRGs: Prepare for impact on service lines
- Staff training should be an integral part of any provider’s pricing transparency initiative in 2007
- PAA 2006 index