About these benchmarking reports
Patient Access Advisor, the 12-page newsletter formerly published by HCPro, Inc., published its final edition in December 2008.
We produced benchmarking reports in PAA for patient access managers on salaries, registration accuracy rates, self-pay patients and hiring and personnel matters. Each report is a product of your concerns needs and wishes in order to make your front end and revenue cycle department better. For each report, we surveyed hundreds of revenue cycle managers.
We are pleased to help you apply these benchmark findings at your facility!
– Dom Nicastro
Senior managing editor
Patient Access Resource Center
About the Author: Dom Nicastro is a senior managing editor for HCPro, Inc.’s revenue cycle division. He manages the Patient Access Resource Center and develops training, management, and compliance products for the company’s editorial team in the areas of:
• Revenue cycle
• HIPAA
• Corporate Compliance
• Materials Management
• Patient Access
• Patient Financial Services.
Dom is the former editor of the Gloucester Daily Times, where he led the paper to the New England News Association Newspaper of the Year in 2005 and a runner-up for the same award by the New England Press Association in 2007.