Take a look at the October 2008 issue of the Patient Access Advisor newsletter, which features:
- An MSP checklist
- Front end meets back end
- Build a patient-first access team
- Develop a customer service script
- Last quarter is a good time for a review FAQs about the new ABN
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Filed Under: Patient Access Advisor newsletter archives
About the Author: Dom Nicastro is a senior managing editor for HCPro, Inc.’s revenue cycle division. He manages the Patient Access Resource Center and develops training, management, and compliance products for the company’s editorial team in the areas of:
• Revenue cycle
• HIPAA
• Corporate Compliance
• Materials Management
• Patient Access
• Patient Financial Services.
Dom is the former editor of the Gloucester Daily Times, where he led the paper to the New England News Association Newspaper of the Year in 2005 and a runner-up for the same award by the New England Press Association in 2007.