2008 Benchmark report: Self-pay patients
Many patients are running away from private insurers’ and employers’ health plans, simply because they
cost too much. Approximately 47 million Americans are uninsured. If they get sick or injured, they have to pay their hospital bill—usually 100% of it.
Who is responsible for collecting the bill? It is a revenue cycle team effort that involves the patient access
manager, the patient financial services director, the coder, and the biller.
Self-pay patients are a fact of life; getting them to pay is too.
Check out our report on self-pay patients.
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