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Bomb Threat Training

Question: Another practice in our medical complex had a bomb threat called in. What do I need to train our staff to do if it happens here?

Answer: The exact course of action will depend on whether the threat is received by phone, letter, handwritten note, email, or in the form of a suspicious package. Although what to do varies by situation, in all situations, do not:

The Department of Homeland Security has a good one-page document you can print out and put by each phone that receives outside calls to help staff members know what actions to take if they receive a suspicious call. It is available at http://emilms.fema.gov/is906/assets/ocso-bomb_threat_samepage-brochure.pdf [1]

*This is an excerpt from The OSHA Training Handbook for Healthcare Facilities [2] by Sarah E. Alholm, MAS.