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Save yourself: Tips for protecting your valuable time

First, a couple of brief items:

Better Meetings, Better Outcomes: You can download the PDF I promised a few days ago, “What am I doing here? Tips for being accountable in meetings,” here.

Nursing Survey Ends 5/27: Our 2015 nursing survey is still open if you want to share your thoughts and (not incidentally) participate in our drawing for Team-Building Handbook: Improving Nurse-to-Nurse Relationships. Here’s the link: https://www.surveymonkey.com/s/hcpronurses2015

Next, my confession.

I’ll admit it, I peeked—I couldn’t resist the temptation to look at the results of our ongoing 2015 nursing survey to find out the biggest issues facing nurses today.

Would you be surprised if I mentioned that time (not enough of it) is as common a concern today as it was in the 2013 survey? To relieve some of your pain, I’ll share some great tips from Sharon Cox, [more]

What am I doing here? Tips for being accountable in meetings

We’ve all been in meetings where everyone nodded and appeared to agree to something, but a few months later, nothing had changed. Why does that happen?

Because all they’ve agreed to is that they’ve come up with a good idea.

No one committed to a specific plan to make that good idea happen. The meeting organizer most likely didn’t set proper expectations and didn’t ask for specific, measurable commitments. The people attended the meeting, but didn’t have enough context to actively participate. They didn’t have the tools to make a commitment to action, and to hold themselves accountable for real results in a few weeks or a few months.

Great meetings that result in action, improvement, or resolutions are a joy to attend.

The next time you’re invited to a meeting, follow these suggestions so you’re prepared to be engaged and contribute rather than sitting for an hour as a passive participant. If the invitation didn’t explain the purpose of the meeting, if it included only a sketchy agenda, or if it didn’t include one at all, ask the organizer the questions in the following table prior to or early in the meeting.

Meeting questionsAgreeing to a good idea
just isn’t good enough.

Try using these questions to create a structure for great meetings that result in a better understanding, clarity of purpose, and positive outcomes.

 

 

 

 

Note: I’ll have the table as a download for you in a few days. Look for a link in a future blog post to share the tips with your colleagues!


Excerpted from Team-Building Handbook: Accountability Strategies for Nurses and Accountability in Nursing, both by Eileen Lavin Dohmann, RN, MBA, NEA-BC, and published by HCPro.

Free Webcast: Techniques to improve critical-thinking skills

HCPro is celebrating and recognizing nurses all week long with special giveaways, prizes, and promotions.

OnDemandWebcastEnjoy this FREE webcast on us!

Critical Thinking and Patient Outcomes: Engaging Novice and Experienced Nurses

Join renowned critical thinking expert Shelley Cohen, RN, MSN, CEN, for a 90-minute webcast for nurse managers, educators, and nursing professional development specialists about strengthening nursing staff’s critical-thinking skills.

This program provides practical strategies for developing critical-thinking skills in novice and experienced nurses. It discusses how to foster an ongoing program that emphasizes critical-thinking skills and how improved critical thinking can impact patient outcomes.

To access this FREE webcast, enter discount code EW323823 at checkout.

And be sure not to miss…

Yesterday’s post has links to a 20% discount code on all nursing products, a BOGO on books and handbooks, and other activities of interest…

Enter our nursing survey: You could win a team-building handbook!

Our mission is to provide you with essential tools, articles, tips, and books to support your practice… and we want you to tell us what you need. What kind of challenges do you face? What subjects excite you? Please take a few minutes to answer our 10 question survey, and give us your wish list!

THINTN coverTo thank you for participating in our Nurses Week survey, you also
have an opportunity to win a copy of Kathleen Bartholomew’s
Team-Building Handbook: Improving Nurse-to-Nurse Relationships.
Just complete the survey between now and midnight on May 27, 2015, and provide your contact information on the last page.

Click on the link below to begin the survey:
https://www.surveymonkey.com/s/hcpronurses2015

All of your answers are confidential and anonymous, and your contact info will only be used to let you know if you won a handbook. If you have questions related to the survey, please contact cmoore@hcpro.com.

Thank you!

——RECENT POSTS——

⇒ 5/4: Who inspires you? There’s still time to submit your favorite quotes in posted comments, here.

⇒ 5/6: You can still use the 20% Nurses Week discount offered in this post.

Happy Nurses Week: A thank you to our favorite nurses

Is there any doubt that nurses heal the spirit, as well as HappyNursesWeekthe body?

The stories in The Boston Globe annual “Patients Salute Their Nurses” piece offer an inspiring and humbling testament to all the nursing profession can be.

In 400 thank-you letters from grateful patients, family members, and colleagues, Boston’s nurses received personal acknowledgment and messages of love inspired by their deep commitment to the profession and their patients.

Here are snippets from some of my favorite letters:

Diane goes above and beyond, treating me with dignity and respect, even calling me weekly to check on my weight and well-being. Like a friendly drill sergeant, she reminds me to keep my weight down and to pay attention to what I eat.

Joe provided intense, meticulous, and sensitive care not only to Mike, but also to his extended family. Joe’s quiet and steady presence gave us hope and strength when we needed it most. Mike did not make it through the night, but the blow of his passing was softened by the gift of time that Joe made possible.
[more]

Nurses Week: Your 20% sneak peek savings

HCPro is celebrating and recognizing nurses all week long with special giveaways, prizes, and promotions, but we don’t want to wait until Wednesday to start the celebration!

Starting today, you can use our special Nurses Week 2015 catalog coverdiscount code to save on any and all nursing books, videos, and webinars… Just use discount code NRSWK2015 at checkout to receive 20% off your selections.

Download and browse our 2015 catalogue of resources for nurse leaders and staff development professionals here, and visit hcmarketplace.com to place your order!

 

 

 

 

——OTHER RECENT POSTS——

⇒ 5/4: Who inspires you? There’s still time to submit your favorite quotes in posted comments, here.

⇒ 5/6: A thank you to our favorite nurses, from Boston. Here’s the post.

Nurse Leader Insider ~ Free E-Zine

NurseLeaderEnvelope The HCPro Nurse Leader Insider newsletter contains news
and articles, plus links to free tools for nurse managers.
Sign up here to have this insightful newsletter delivered
(for free!) to your email inbox every Friday.

 

The Image of Nursing: Speak Up!

In a comment on one of my posts last week, Stefani suggested (strongly) that to improve the image of nursing, we need to speak up. I’m reposting her comment below to draw your attention to it.

I’d like to hear your thoughts about why nurses might not speak up when, by staying silent (out of fear?), their personal self-esteem takes a hit and—more importantly—care standards aren’t maintained. Have you developed techniques that help you overcome fear of confrontation so that you can truly speak up?

Speak Up image

Here are a few resources related to speaking up:

  1.  A terrific article from Susan Gaddis, PhD: Positive, Assertive “Pushback” for Nurses
  2.  A table you will be able to download from our reading room in a few days: Say This, Not That: An Empowerment Glossary for Nurses. Look for it on or before 3/19/15.
  3.  Books written by Kathleen Bartholomew, RN, MN, including Speak Your Truth and Team-Building Handbook: Improving Nurse-Physician Communications.

Ben Franklin’s advice to nurse preceptors

Tell me and I forget.
Teach me and I remember.
Involve me and I learn.

How do you provide preceptees with constructive advice Ben Franklin2
or feedback? Do you tell them what they did wrong and spell out how to correct it? Or do you encourage them to use critical-thinking skills to truly ingrain a personal understanding of ways to improve their practice?

Look at these two approaches to feedback, and see which you think would be more effective. (More examples excerpted from The Preceptor Program Builder can be found in the Reading Room.)

The preceptor observes the preceptee greeting the manager correctly, giving her name, and stating that she is a preceptee. However, she was not wearing her name tag.

Evaluative feedback
Your name tag is missing, and the manager
won’t like it!

Descriptive feedback
You greeted the manager according to the facility protocol.
Can you think of anything that would help your manager remember you?

The descriptive feedback encourages the preceptee to use critical thinking, which illustrates Ben Franklin’s timeless recommendation to “involve me, and I learn.”

If you would like to share “aha” moments and techniques for constructive feedback, please feel free to comment below…

Interprofessional Accountability: Share your successes…

Nurse managers know the value of staff accountability—it’s an essential ingredient in the recipe for consistent, high-quality patient care.

Building those accountability muscles takes on new urgency as the “care continuum” becomes more than a buzz word. Accountability is now the nurse’s greatest challenge, what with the increased pressure on nurses to delegate in order to work at “top of license,” the ongoing need to coordinate care with different in-house professions (pharmacy, social work, etc.), and the necessity of transitioning patients to care by unaffiliated, outside caregivers.

We’re developing an in-service handbook to support staff nurse accountability skills, and are in need of several real-world examples of interprofessional accountability in action. Would you be willing to submit your techniques for effective hand-offs, successful communications, or example scripts to include in the handbook? Leave a comment or send me an email if you do!

For any piece we choose for the book, I’ll send you a copy of either Team-Building Handbook: Improving Nurse-to-Nurse Relationships or Team-Building Handbook: Improving Nurse-Physician Communications, our latest nursing handbooks.