Nurse managers are in one of the most difficult roles in any organization. They must manage nursing units while supervising, leading, and mentoring nursing staff.
To be effective managers and to promote the organization’s goals of patient safety, patient satisfaction, and high-quality care, nurse managers rely on staff nurses to provide excellent patient care and to follow the organization’s policies and procedures. [more]
Imagine that a nurse has come to you complaining about a physician who talked to him or her rudely and arrogantly. The nurse feels humiliated. The very next day, you see this physician on the unit. What do you do?
It is vital that nurse managers role model zero tolerance for any kind of disruptive, intimidating, or verbally abusive behavior. Research shows that 1-3% of physicians are disruptive, yet this group causes exponentially devastating effects on morale, retention, and patient safety (Rosenstein & O’Daniel, 2005). Managers must take the necessary actions to demonstrate to nurses and physicians the standard of acceptable behavior and set the tone for collegiality on the unit. [more]
Being a nurse can be empowering. You and your staff have the knowledge to ease pain, heal injury, fight disease, and save lives. And at times, you may feel that nurses—more than anyone else—know what is best for patients. [more]
Orientation is a critical, and often stressful, period for new graduate nurses. Adapting to a new facility, trying to remember everything from nursing school, and applying the knowledge learned in nursing school at the bedside are all tall tasks in themselves. But a supportive work environment, and some time, can ease the transition for new grads. [more]