RSSArchive for December, 2008

Improve the nursing image with professional communication

by Kathleen Bartholomew, RC, RN, MN

Every interaction that we have with another person at work is a communication. Even if
we never speak, our body language portrays whether we are interested or disengaged,
caring or aloof. More than anything we communicate what we think of ourselves. [more]

Communicate and commit to nursing

by Kathleen Bartholomew, RC, RN, MN

Healthcare is characterized by a culture of silence, especially surrounding errors. Deeply embedded in both the physician and nurse culture is the belief that good nurses and physicians don’t make mistakes. Whether vocalized or not, we expect perfection from these human beings, and this is unarticulated belief results in a culture of blame, shame, and most of all silence. [more]

Shape relationships by showing off your personal side

Most interpersonal relationships in organizations are position-to-position relationships, rather than person-to-person relationships. In many organizations, managers speak in the role as the “boss” and they are treated as such. Their titles are splashed on their doors, desks, and business cards, all referring to their power position. The meaning behind this is “I want you to respect my position, regardless of who I am as a person.” [more]

Quick Retention Tips!


1. Your Laughter is contagious – let them hear you roar! Good moods affect others in a positive way and bad moods infect others negatively. (From Love ’em or Lose ’em!)


2. The more information you put into your brain, the more likely you are to come up with new ideas! Continue your own learning journey by attending at least one conference a year. [more]

Lead the charge for change and innovation

As leaders in healthcare organizations, it is often a nurse manager’s responsibility to be a driver of change. And while effective leaders work hard to help release creative energy within their facilities, staff must understand what is valued in order to support this. [more]