Ask Diane: What should I ask my vendor?

Q: Our facility will need to update our software when we transition to the MDS 3.0. What questions should we ask our vendor now?
Diane: It’s important to start a dialogue now with your automation vendor. You can work with your vendor to create a better product.
Sit down with your team and make a wish list for your software. Be aware that when you ask your vendor for a process improvement, the price of your software …