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Our mission is to give you the information and tools you need for a successful transition to the MDS 3.0.

Contact Associate Editor MacKenzie Kimball with your comments, questions, and suggestions by filling out the form below.

For all other inquiries, please contact HCPro’s Customer Service Department at customerservice@hcpro.com or 800/650-6787 (Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern Time).

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• Satisfied Customers Seldom Sue

  

  Take action and boost your facility’s reputation in the community with Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term Care, a new HCPro book and CD-ROM designed to cultivate strong customer service skills in your long-term care nurses, frontline staff, and any other staff member who interacts with residents and families.

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• The Long-Term Care Nursing Desk Reference, Second Edition

  

  Turn to the second edition of this HCPro bestseller! It’s still the only reference manual available that offers virtually every tool long-term care nurses need to provide high-quality, regulation-compliant, long-term resident care.

  Learn more...