Consulting and training services

For a custom needs analysis, contact client relations manager Elizabeth Petersen at epetersen@hcpro.com or (781)639-1872 ext 3432.

HCPro’s long-term care consulting

Our team of experts have years of experience in the long-term care industry and can bring their expertise to your facility to provide solutions to your greatest challenges. We can provide you with the practical, customized solutions you need to ensure your organization is as efficient, compliant, and profitable as possible.

Bring an HCPro consultant to your facility for assistance in any of the following areas:

• MDS 3.0/RUG-IV preparation and modeling
• Survey readiness
• Medicare compliance audits
• Documentation improvement
• Medicare billing and coding training

Call (781)639-1872 ext 3432 or email epetersen@hcpro.com to learn more about bringing an HCPro consultant to your facility.

HCPro Boot Camps

Bring the Medicare Boot Camp®—Long-Term Care Version, Five-Star Quality Rating Boot Camp^SM for Long-Term Care, or the MDS 3.0 Boot Camp to your facility. If you have a group to train, holding a Boot Camp at your organization is easy and cost-effective. Eliminate travel costs and enjoy a group discount while ensuring your entire staff is up to date on the latest regulations and guidelines. Learn more about each of our long-term care boot camps below.

Medicare Boot Camp – Long-Term Care Version
This HCPro Boot Camp covers the Medicare rules and regulations applicable to skilled nursing facilities. The objective of this four day course is to provide course participants with a detailed understanding of the Medicare “rules” with a particular emphasis on the operational application of those rules. This program follows a Medicare patient from pre-admission through discharge, addressing the function of each department, and uncovering the pitfalls along the way. Our exceptional instructors provide positive reinforcement and ensure that every student learns, regardless of previous experience level.

Click here to download a pdf of the current brochure.

Skilled nursing facilities are under increasing financial pressure and Medicare accounts for a large portion of their revenue. Completion of the Medicare Boot Camp – Long-Term Care Version will give you the knowledge and confidence to:

• Find the answers for your most troublesome Medicare questions
• Determine the correct MDS-driven payment category and bill accurately
• Improve interdepartmental communication to avoid compliance pitfalls
• Prevent missing revenue and denials
• Improve communication that will increase the productivity of your billing and MDS staff
• Gain nursing and nursing home administrator CEUs

The Medicare Boot Camp – Long-Term Care Version is offered around the United States at various locations. For a list of upcoming courses, click here.

Five–Star Quality Rating Boot Camp for Long-Term Care
This boot camp is an intensive, four–day course outlining a pathway for long–term care facilities to improve a poor ranking or to maintain an excellent rating. With the introduction of this rating system, CMS has turned inconspicuous data into crystal clear, very transparent, publicly reported information. The stars are awarded for three major components (survey results, staffing, and quality measures) and a composite rating. The composite rating is heavily weighted by survey results from the preceding three years. Mastery over these three essential elements will provide the basis of a strategic approach to quality improvement. The Five–Star Quality Rating Boot Camp for Long-Term Care will provide an in–depth review of all recent and upcoming regulatory changes and the tools and resources necessary to ensure that a facility is survey–ready all year round.

The Five–Star Quality Rating Boot Camp for Long-Term Care will provide you with an understanding of:

• The star ratings system
• How to stay compliant with new and upcoming F–Tags
• Strategies for coping with surveyors and survey teams while they are in your building
• How to minimize and fight deficiencies under the current regulatory environment

The Five–Star Quality Rating Boot Camp for Long-Term Care is offered around the United States at various locations. For a list of upcoming courses, click here.

For more detailed information about any of our Boot Camps, contact us at 800/780-0584 (or bootcamps@hcpro.com).

Coming Soon: MDS 3.0 Boot Camp

Meet our long-term care regulatory specialists

Diane Brown
Diane is a long-term care educator, consultant, editor, and author with more than 25 years of operational experience in health care. In her current role at HCPro, she develops quality educational programs, serves as a consultant to facilities, and investigates new opportunities for business development. She is a regulatory specialist, lead instructor for HCPro’s Five Star Quality Bootcamp—Long-Term Care Version, and instructor for HCPro’s Medicare Boot Camp®—Long-Term Care Version. Her strong leadership, problem-solving, and team-building skills communicate possibilities, define innovative solutions, and motivate for outcome. She frequently lectures on MDS, SNF PPS, documentation, survey compliance, Medicare, and other health care topics.

Frosini Rubertino, RN, CRNAC, C-NE, CDONA/LTC
Frosini is a registered nurse with over 30 years of experience in the health care industry. Former president of an Ohio-based long-term care consulting and education firm, and a former member of the Arkansas Healthcare Association’s Education Committee, she is currently a clinical services consultant with an Arkansas-based clinical consultant group. As an HCPro faculty member, she brings her experience in risk management, regulatory compliance, clinical systems, and education into the classroom for the Medicare Boot Camp® – Long Term Care Version course.

Ronald A. Orth, RN, NHA, CPC, RAC-CT
Ron is a registered nurse with over 25 years experience in the health care field with 12 of those years in the long-term care industry. Ron serves as the lead instructor for HCPro’s
Medicare Boot Camp® – Long Term Care Version course. Ron is also president of Clinical Reimbursement Solutions, LLC a Wisconsin based consulting firm. Ron assists long-term care facilities by providing consulting and educational services related to Medicare regulations, billing, and compliance.

• Clinical Documentation: An Essential Guide for Long-Term Care Nurses

  

  Struggling to create clinical documentation to describe residents’ conditions every day? Poor clinical documentation can significantly affect survey results, reimbursement received, and most importantly, resident care.

  Learn more...

• Billing Alert for Long-Term Care

  

  When it comes to long-term care billing, the changes just never seem to stop. That’s why you need Billing Alert for Long-Term Care (BALTC).

  Learn more...