Update your complaint process: New CoP requires investigation, documentation

The following is from Home Health Line. For more news and information on home health and hospice, visit homehealthline.decisionhealth.com.
Agencies should educate staff and patients now to ensure compliance with new complaint process expectations outlined in the revised Home Health Conditions of Participation (CoPs).
There’s plenty of work to do between training and tweaking certain forms, policies and possibly your entire complaint process. So agencies shouldn’t wait to prepare until interpretive guidelines are released late this year, …

Dying At Home In An Opioid Crisis: Hospices Grapple With Stolen Meds

The following is republished with permission from the author, Melissa Bailey, Kaiser Health News.
Nothing seemed to help the patient — and hospice staff didn’t know why.
They sent home more painkillers for weeks. But the elderly woman, who had severe dementia and incurable breast cancer, kept calling out in pain.
The answer came when the woman’s daughter, who was taking care of her at home, showed up in the emergency room with a life-threatening overdose of …

Learn how to implement the patient rights provisions of the CoPs without breaking the bank

The revised home health Conditions of Participation (CoPs) have been delayed, but that doesn’t mean agency preparations should be.
 
Compliance with the new patient rights provisions within the revised Home Health Conditions of Participation (CoPs) will cost the industry about $147 million and require 2 million hours of time. You need to start preparing now! Sign up for the 90-minute webinar and learn how to comply with the new patient rights provisions within the revised CoPs. …

CMS extends moratoria on new home health agencies in 6 metro areas

by: Josh Poltilove
The following is from Home Health Line. For more news and information on home health and hospice, visit homehealthline.decisionhealth.com.
CMS has once again extended its moratoria on new home health agencies and new branches of existing home health agencies by six months in six metropolitan areas.
The moratoria — which covers the metropolitan areas of Miami-Dade, Fort Lauderdale, Detroit, Dallas, Houston and Chicago — was extended because the risk of fraud and abuse persists in …