Hospice provider preview reports and Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey ® provider preview reports are now available. These are two separate reports available in your Certification and Survey Provider Enhanced Reports (CASPER) folder.
Hospice providers are encouraged to review their Hospice Item Set (HIS) quality measure results from Quarter 3- 2016 to Quarter 2-2017 and their facility-level CAHPS® survey results from Quarter 3, 2015 to Quarter 2, 2017.
Providers have 30-days to review their HIS and CAHPS® results (March 1, 2018 through March 30, 2018).
Should a provider believe the denominator or other HIS quality metric to be inaccurate or if there are errors within the results from the CAHPS® Survey data, a provider may request CMS review. Providers must adhere to the process outlined on the Public Reporting: HIS Preview Reports and Requests for CMS Review of HIS Data webpage and the Public Reporting: CAHPS® Preview Reports and Requests for CMS Review of CAHPS® Data webpage.
For more information on how to access these reports, view the HIS Preview Report Access Instructions and the Hospice CAHPS® Provider Preview Reports Access Instructions.