August 24, 2007 | | Comments 0
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Effective building maintenance programs involve the front line

As we move closer and closer to some sort of mandate for The Joint Commission’s building maintenance program (I don’t know that we’ll ever get all the way there, but I am absolutely convinced that eventually, you won’t be able to comply with all the Life Safety Code’s elements without a BMP), it becomes clear that you need to explain the expectations of the program to frontline staff members engaged in maintenance activities.

Frequently, there is reluctance among frontline workers to report negative or deficient findings during their inspections. These folks need to be comfortable (and I suppose you do as well) that there will be no punitive aspect to this reporting, within reason.

Your organization needs that failure data to assess the performance of your BMP. You need to know:

  • What doors “fail” on a regular basis
  • Locations where those mysterious cable guys are not quite good about filling penetrations
  • If there are outdoor egress routes that suffer from an elevated level of snow and ice

Frontline staff members can help you do this if they feel confident of their roles. More about the BMP next time.

Steve Mac.
smacarthur@greeley.com

Entry Information

Filed Under: Life Safety Code

Steve MacArthur About the Author: Steve MacArthur is a safety consultant with The Greeley Company in Danvers, Mass. He brings more than 30 years of healthcare management and consulting experience to his work with hospitals, physician offices, and ambulatory care facilities across the country. He is the author of HCPro's Hospital Safety Director's Handbook and is contributing editor for Briefings on Hospital Safety. Contact Steve at stevemacsafetyspace@gmail.com.

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