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City announces ambulance biller’s data breach

A Massachusetts city’s ambulance service announced March 14 a data beach [1] incident affecting records of a number of ambulance patients.

Advanced Data Processing, Inc./Intermedix, which manages billing for the Gloucester (Mass.) Fire Department Ambulance Service, learned on October 1, 2012, that one of its employees improperly accessed and disclosed certain patient account information in connection with a scheme to file false federal tax returns. Accessed account information included name, date of birth, Social Security number and record identifier, but no medical information was accessed.

The employee was apprehended by authorities, immediately terminated and no longer has access to company systems. The company also thoroughly investigated the matter.

To help minimize the risk of future data breaches, the Company is making its employees aware of this incident and the consequences to the individual involved and reminding its employees of the importance of maintaining the security and confidentiality of individual records.