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Contest entry: Note-taking form

notetakingformHappy Free Form Friday! Here’s another great form that came in for The Greeley Medical Staff Institute Symposium contest.

Tommie Cooper, CPMSM, director of medical staff services at Sky Ridge Medical Center, developed this clever note-taking form for physicians. To prevent them from inadvertently walking away with documents that shouldn’t leave the meeting room, Tommie prints them on colored paper (a different color for every month) so that everyone is aware of what documents are coming and going.

Thanks for sharing, Tommie! You can download the note-taking form (Word doc.) here .

Remember, there’s still time to submit your contest entries to win two free seats to The Greeley Medical Staff Institute Symposium. Find contest details here!


Contest entry: Disruptive physician policy

It’s an issue every institution unfortunately has to deal with – disruptive physicians.

Debi Davis, CPMSM, director of medical staff services at Cumberland Medical Center, sent in this disruptive physician policy to share with others as part of her entry into The Greeley Medical Staff Institute Symposium contest.

You can download the disruptive physician policy (Word doc.) here.

There’s still time to submit your best practices, tools, or tips to win two free seats to The Greeley Medical Staff Institute Symposium contest.

Contest entry: Streamline credentials committee meetings

Judy Smedra, CPMSM, CPCS, director of medical staff affairs at the University of Kansas Hospital, has instituted a process to streamline activities at credentials committee meetings. All credentials committee members are requested to come to the medical staff office prior to the meeting to review all new applications and reappointments. At the meeting, those individuals take ownership of the files they reviewed by giving a report on the contents and leading the discussion about that applicant.

“This process has made members more actively involved in each meeting and more aware of credentialing requirements and placement of documents in the files. During Joint Commission surveys, this knowledge has been apparent to the surveyors, which is always a plus!” Smedra writes.

Thanks for the great tip Judi! Sometimes the simplest changes make the biggest difference!

Contest entry: Who doesn’t want post-meeting follow up to be a breeze?

Kim Everett, medical staff coordinator at Good Samaritan Hospital in Vincennes, IN, submitted a great form to the Greeley Medical Staff Institute Symposium contest that streamlines post-meeting wrap-ups.

Everett writes that the medical staff departments, services, and committees at Good Samaritan meet at least 200 times per year, and the medical staff services department (MSSD) is responsible for meeting preparations, minutes, and follow up. Agenda items are gathered from hospital departments for approval, but the number can get overwhelming.

To ensure all items are discussed or approved by the various committees, the MSSD created an agenda tracking form, which is made available to department secretaries who are responsible for providing the MSSD with discussion and approval items. The MSSD reviews the document and places it on the appropriate agendas for the right month.

“Implementation of the form has enabled us to ensure appropriate committee approval.  In addition, the tracking forms are kept electronically, and when questioned as to the committees which discussed/approved a particular agenda item, the electronic tracking form quickly points us to which minutes should be reviewed for further information,” Everett writes.

Great stuff Kim! Never underestimate the value of a good form!

To submit your tip, tool, or form, please e-mail Karen Cheung at kcheung@hcpro.com. To learn more about The Greeley Medical Staff Institute Symposium contest, click here.

Contest entry: Save templates to save time

File-Cabinet-15Linda Taylor, CPMSM, director of medical staff services at Fawcett Memorial Hospital in Port Charlotte, FL, sent in a useful tip. Save time by saving your documents as electronic templates for the following year.

Linda says,

“After being involved in reorganizing and reworking medical staff offices at several facilities, I found one of the key elements was for me personally to stay organized and reduce paper.  Finding that document or letter you did two years ago with just the right wording can waste a lot of time.

The first thing I do in a new office is to organize my folders in Word.  I set up a folder for each committee, sub group, or function I am responsible for and then subfolders for each year.  At the end of the year, I move everything into that year’s folder.

For general correspondence, I have a current folder, “Correspondence 2009,” and then a “Correspondence” folder where I move the entire year into at the beginning of the new year.

In addition, I always use the same titles for documents and use the xx-xx-xx for date, i.e. Agenda 09-25-09 is stored in the appropriate committee folder as well as Minutes 09-25-09.  This method helps me readily spot the document I need and stay organized.  It also means I don’t have to plow through miles of paper to find something.”

Thanks for sharing this tip!

Keep those contest entries coming to win two free seats to The Greeley Medical Staff Institute Symposium. We’ll announce the final contest winner on Oct. 30.

Contest entry: OPPE forms for psychiatry

Thanks to Sharon Chaput, RN, CSHA, director of regulatory and quality management at Brattleboro Retreat in Brattleboro, VT, for sending in this OPPE indicator form and OPPE master grid. We here at HCPro have heard for several years now how tricky FPPE and OPPE can be, so we’re happy to share these forms, which can be adapted to meet the needs of any specialty.

“The Joint Commission surveyor told us this past June that this form is the best he has seen in the country,” Chaput writes.

Thanks for sharing, Sharon!

The Greeley Medical Staff Institute Symposium is just weeks away. Be sure to enter our contest to win two free seats before it’s too late!!

Contest entry: A simple organizational tool for credentialing specialists

Michael Gagne, a credentialing specialist at Hospital Physician Partners in Fort Lauderdale, FL, has developed a tool to make life easier for the MSPs. 

Gagne explains that his job is to weed out applicants who do not meet the requirements of the hospital his company serves. For every physician who requests privileges, he verifies several items, including the physician’s hospital affiliations, previous insurance carrier, diploma, internship, and residency. Gagne turns this information over to the hospital at which the physician is requesting privileges, and the hospital then conducts its own primary source verification. 

To make life easier for the MSPs at these facilities, Gagne includes with each application a CV addendum, which includes detailed contact information to help with the verification process. 

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Contest entry: Go green and improve patient safety

Jenna Duch, medical staff coordinator at Akron Children’s Hospital in Ohio, submitted a suggestion to the Greeley Medical Staff Institute Symposium contest that we wanted to share because it will help save the environment. Duch puts all of the medical staff orientation materials onto a USB key rather than stuffing several trees’ worth of paper into cumbersome binders. She includes hyperlinks on the agenda page to guide medical staff members through all of the documents and help them find specific information.

“Now, we don’t have to print binders with copies of all the material included, such as bylaws, rules, regs, staff roster, etc. Think of the money and time we save by simply dropping electronic files on a drive instead of printing binder after binder. And the new provider gets a free USB key to use whenever and for whatever. So far, we like how this is going,” Duch writes.   

Duch adds that the medical staff puts patient safety first by requiring new providers to participate in a safety-focused medical staff orientation within the first year of their appointment. They cannot reapply if they do not attend. “We want to ensure that our patients are treated the best, so setting the bar high from the beginning is what we hope to do.” 

Thanks for the suggestion Jenna! Keep those entries coming!  

To learn more about how you can win two free seats to the Greeley Medical Staff Institute Symposium, click here.


Contest entry: Initial application tracking form

Looking for a way to determine where you left off with an initial application with a quick glance? Debra Smith, CPMSM at Conway Medical Center in Conway, SC submitted an initial appointment tracking form to the Greeley Medical Staff Institute Symposium contest, and we couldn’t keep it to ourselves! Thanks for sharing this great, self-explanatory form with us, Debra!

We’re still accepting contest entries through October, so send us the great tips, tricks, and tools that make you a more effective and efficient MSP or medical staff leader! Contest rules can be found here.


Contest entry: Joint affiliation language

Managing four medical staffs—and thus four sets of bylaws and four chiefs of staff—is overwhelming for any MSP. “We realized early on in the process of acquiring hospitals that we needed to have a mechanism for sharing certain information in order to avoid duplication of efforts, time, as well as money,” says Barbara Grondona, CPMSM, director of medical staff administration at Sharpe Metropolitan Medical Campus Hospitals in San Diego. 

Her organization developed joint affiliation language to open the door for sharing information related to credentialing, peer review, corrective action, and hearing and appeals processes. Adopting this language has resulted in a substantial savings both of time and money, Grondona says.

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