All Entries in the "professional development" Category
Fond memories of National Medical Staff Services Awareness Week
Earlier this month, MSPs from around the country celebrated National Medical Staff Services Awareness Week. Maritza A. Hodavance, manager of medical services administration at Mountainside Hospital in Montclair, NJ, recently sent us a photo of her medical staff services department along with fond memories of the week. She says the hospital recognized them by sending an informational flyer to all employees and physicians that contained information about what MSPs do for the hospital and why their role is so important.
Thanks for sharing, Maritza, and continuing the spirit of celebrating MSPs throughout the year!
The week may be winding down, but the celebrations aren’t over yet
As National Medical Staff Services Week 2009 heads into its final days, Barbara M. Barrett, CPMSM, director of medical staff services at St. Mary’s Medical Center and The Children’s Hospital in West Palm Beach, FL reminds readers to keep their celebrations going. Below is a picture they sent in.
Going the extra mile
Sometimes going the extra mile may not save the medical staff services department time, effort, or money, but it can make a huge difference in physician and employee satisfaction.
Shirley Prihoda, CPCS, medical staff coordinator at Brazosport Regional Health System in Lake Jackson, TX, realized that the hospital operators never meet the physicians that they contact. To personalize the system, she inserted a headshot into each physician’s profile. That way, the hospital operators see each physician’s face whenever they open the file to retrieve his or her phone number.
“[The operators] were originally talking to these faceless people, but they love being able to look at who they are talking to,” Prihoda explains. “That was something that didn’t take me long to do, but I got lots of calls from the operators saying how much they liked it.”
Find more great tips like this in the upcoming December issue of Medical Staff Briefing.
MSPs share their thoughts during National Medical Staff Services Awareness Week
During National Medical Staff Services Awareness Week, we are encouraging MSPs to share their thoughts with us. I did an interview with Carole LaPine, MSA, CPMSM, CPCS, manager for physician services at Trinity Health in Novi, MI. As a veteran MSP, Carole had a lot to share:
LJ: If there was one thing you could say to the world during National Medical Staff Services Awareness Week, what would it be?
CL: One of the first things I would say is, “Physician leaders, medical executives, and healthcare administrators, this is the time to recognize a vital member of the health care delivery team: your medical staff services professional.”
LJ: What does being an MSP mean to you?
Celebrate National Medical Staff Services Awareness Week!
To celebrate National Medical Staff Services Awareness Week, we asked medical staff leaders to share their thoughts on the MSPs that they work with daily.
Stewart Hamilton, MD, CMO of Yuma Regional Medical Center in Yuma, AZ says, “They are some of the most dedicated and hardworking medical professionals that I have ever known. They are the unsung and unrecognized heroes in healthcare and, in particular, patient safety.”
Happy National Medical Staff Services Awareness Week!
All week long on the blog we’ll be celebrating National Medical Staff Services Awareness Week. In Friday’s Credentialing Resource Center Connection, we asked readers to send in photos of their medical staff services department.
Cheri F. Davis, CPCS, supervisor of medical staff services at Lakeland Regional Medical in Lakeland, FL submitted the photo below. Thanks, Cheri!
Send in your National Medical Staff Services Awareness Week celebration photos by emailing them to eberry@hcpro.com and we’ll put them on the blog.
Let’s get Medical Staff Services Awareness Week off to a running start!
As I’m sure many of you are aware, Medical Staff Services Awareness Week is November 1-7. To get the celebrations off to a bang, I thought I’d ask some MSPs what this upcoming week means to them and how being an MSP has shaped their lives. Here’s what Kathleen Tafel, medical staff services consultant and former manager, medical staff services at Ellis Hospital in Schenectady, NY had to say:
I came to the world of credentialing through the good fortune of an interview with two individuals: the director of medical affairs and the chief medical officer. They assessed a myriad of talents, both hard and soft (computer skills, medical terminology, meeting organization, supervisory and leadership, committee participation and leadership) and matched them to the skill-set they were looking for to fulfill the manager position for Medical Staff Services.
Sample medical staff leadership retreat agenda
Looking to implement medical staff leadership retreats at your facility but not sure where to start? Check out “Tips for a successful medical staff leadership retreat: Involve leaders in training the next generation” in the November issue of Medical Staff Briefing. Along with some great tips, such as limiting retreats to medical executive committee members, Swedish Medical Center in Englewood, CO, contributed a sample agenda. I hope this helps get your facility retreat-ready!
Play a part in building and test driving the next credentialing innovation
How often have you thrown up your hands in frustration when juggling the daily tasks of credentialing multiple providers, verifying physician competence, gathering data and documentation from multiple sources, and keeping up with the latest accreditation developments? What would you build if provided the resources to create your ultimate credentialing solution? Now is the time to stop daydreaming. Partner with the Credentialing Resource Center to develop the next innovation in credentialing—your one stop for all the credentialing tools and resources you need. If you are interested in working with fellow credentialing professionals, consultants from The Greeley Company, and the editorial team at HCPro to create a resource that provides solutions to your top credentialing challenges email me at eberry@hcpro.com with your name and contact information.
We look forward to hearing from you!
Best,
Emily Berry
Associate Editor
October 12 due date for CRC Symposium speaker applications
The deadline for CRC Symposium speaker applications is almost here!
Each year our Greeley consultants share expert credentialing and privileging advice during the Credentialing Resource Center Symposium. In 2010, we want to share the stage with talented voices from the field. Below are the four tracks we’ll cover at next year’s symposium at Caesars Palace in Las Vegas, NV, May 6-7.
If you’re interested in presenting, please copy the fill information at the bottom of the page into an email, fill it out, and email it to Associate Editor Emily Berry at eberry@hcpro.com by October 12, 2009.
- Privileging Challenges and Solutions: Presentations in this track will provide attendees with the tools to master privileging trends for low-volume providers, advanced practice professionals, telemedicine providers, and create a common template from which to draft each practitioner’s privileges.
- Practitioner Competency Data: Presentations in this track will help participants create manageable and complete FPPE and OPPE documents using data collected from various departments, build working relationships with other departments to avoid duplicate work, and compile competency data to provide accurate practitioner assessments.
- Credentialing and the Law: Presentations in this track will explore legal do’s and don’t’s using case precedent as well as state and federal laws as a guide. Attendees will learn how to draft policies to avoid lawsuits and what evidence to present to win them.
- Medical Staff Services Department: Presentations in this track will aid the management of the medical staff services department (MSSD)—the ultimate hub of a practitioner’s universe. Session attendees will learn how to keep the MSSD running smoothly through budgeting, managing MSPs, organizing meetings, drafting bylaws, purchasing credentialing software and transitioning to a paperless office, acing an accreditation survey, and more.
Name:
Title:
Credentials:
Organization:
Phone number:
E-mail address:
Please summarize your background/qualifications in medical staff services or the organized medical staff:
Please list any previous speaking or presentation experience:
Please list the topic(s) you are interested in presenting and give a brief description of what you would cover: