RSSAuthor Archive for Linnea Archibald

Linnea Archibald

Linnea Archibald is the CDI editor for the Association of Clinical Documentation Improvement Specialists (ACDIS). In this role, she helps out with the website, blog, social media, newsletter, and the CDI Journal. If you have any questions, feel free to email her.

Q&A: Receiving query responses from providers

Have CDI questions?

Have CDI questions?

Q: Our hospital is having a hard time getting our physicians to respond to queries, do you have any suggestions on how to get them to reply?

A: The most important thing is make sure the query is concise and contains clinical indicators from the record. You also want to use different methods of contacting the physician as well. Various points of contact include within the electronic health record, via e-mail, by phone, or by having your CDI team visit them on the floor. [more]

CDI Week: Only 11 days till 2017 kick-off

CDI Week committee

Meet the members of the 2017 CDI Week committee!

Every year, facilities across the country celebrate the efforts of their CDI teams for one week in September. Though ACDIS believes CDI professionals deserve accolades throughout the year, CDI Week is a time to pull out all the stops.

This year’s festivities take place September 18-22 and the theme is “The Wild West: New Frontiers for CDI.” Don’t forget to let ACDIS know what you’re planning for this year’s celebration and send plenty of pictures! We’d love to celebrate with you!

One change this year is the incorporation of the CDI Week Committee. As the ACDIS community and activities grow, ACDIS includes more of its members in planning festivities. [more]

Book excerpt: Defining clinical documentation and coding standards in the revenue cycle, integrating real-time auditing, part 2

Lamkin_Elizabeth

by Elizabeth Lamkin, MHA, ACHE

by Elizabeth Lamkin, MHA, ACHE

To reinforce formal documentation education provided to physicians and staff, open chart auditing and real-time education is needed. Effective facilities typically have a CDI program staffed with trained professionals to concurrently audit every open chart and query providers to obtain clarifications and additional documentation when needed.

Placing CDI staff on the clinical units to audit chart documentation in real time and personally interact with physicians and other clinical staff, often helps with education effectiveness as well. The CDI specialist can query the physician to explain why the documentation does not meet criteria or does not really tell the story of the patient’s condition.

[more]

Guest Post, Part 2: Where do we stand with clinical validation?

clinical validation poll(1)

According to an ACDIS poll, 70% conduct clinical validation reviews.

By Richard Pinson, MD, FACP, CCS, and Cynthia Tang, RHIA, CCS

At the 2017 ACDIS conference in May, Nelly Leon Chisen, RHIA, director of coding and classification, the executive editor of the American Hospital Association’s (AHA) Coding Clinic provided clarification on the new Official Guidelines for Coding and Reporting, I.A.19 titled “Code Assignment and Clinical Criteria.” (Read last week’s post here.) At the meeting, Nelly explained the Guidelines intended to reaffirm long-standing advice that coding must be based on provider documentation, essentially that:

  • Only the physician, or other qualified healthcare practitioner legally accountable for establishing the patient’s diagnosis, can “diagnose” the patient.
  • Clinical information published in Coding Clinic does not constitute clinical criteria for establishing a diagnosis, substitute for the provider’s clinical judgement, or eliminate the need for provider documentation regarding the clinical significance of a patient’s medical condition.

[more]

Guest Post: Natural language processing and clinical documentation, part 2

CDI and technology

New technology heavily affects CDI and coding.

by Crystal R. Stalter, CPC, CCS-P, CDIP

Effect on coders

Once the patient is discharged, it is the coding team’s time to shine. If the hospitals’ providers and clinicians have an electronic health record (EHR) that uses natural language processing (NLP) technology, coding’s job becomes much easier. From the physicians/providers to the CDI specialists, NLP helps ensure documentation is robust, with conditions that have been queried when necessary and fully specified—producing a fully documented encounter by the time the chart crosses the coder’s desk.

[more]

Guest Post, Part 1: Where do we stand with clinical validation?

clinical validation queries

According to a recent survey, 44.88% send 5 or more clinical validation queries monthly.

By Richard Pinson, MD, FACP, CCS, and Cynthia Tang, RHIA, CCS

The 2017 Official Guidelines for Coding and Reporting, effective October 1, 2016, contained a new, perplexing, and problematic section I.A.19 titled “Code Assignment and Clinical Criteria,” which states:

“The assignment of a diagnosis code is based on the provider’s diagnostic statement that the condition exists.  The provider’s statement that the patient has a particular condition is sufficient. Code assignment is not based on clinical criteria used by the provider to establish the diagnosis.”

This has been incorrectly interpreted by some to mean that clinical validation of documented conditions is no longer required for code assignment on claims.

[more]

Note from the Associate Editorial Director: Join us on the ACDIS stage

Join us in San Antonio!

Join us in San Antonio!

by Melissa Varnavas

We started small, with just a handful of members. Their excitement, infectious. Soon ACDIS Director Brian Murphy organized a conference, nearly 200 people attended. There were just 13 speakers at that event.

Not a day goes by that we don’t marvel at the growth of the clinical documentation improvement profession. With the 10th annual ACDIS conference in the books and ACDIS’ 10th birthday coming up in October, we can’t help but see the association’s trajectory as an extension of that growth.

[more]

Summer reading: Defining documentation and coding standards in the revenue cycle, part 1

Lamkin_Elizabeth

Elizabeth Lamkin, MHA, ACHE

by Elizabeth Lamkin, MHA, ACHE

Accurate clinical documentation is the bedrock of the legal medical record, billing, and coding. It is also the most complex and vulnerable part of revenue cycle because independent providers must document according to intricate and sometimes vague rules. A facility’s revenue cycle plan should define the necessary education on documentation, when and how this education will be delivered, and how compliance with education will be reported.

It is difficult to hold physicians and other medical staff accountable for applying the rules if they are not educated on what the most current rules require. Physician engagement increases if education includes why documentation is so important and why it must be done correctly while the patient is still in the hospital. Physicians normally do not receive formal education or training on documentation to meet regulatory and coding criteria in their training programs or through continuing education; therefore, it is up to the hospital to stay current on regulations and documentation rules and to provide training to physicians.

[more]

Guest Post: Embracing Change

murray

Embrace change in CDI

By Jocelyn E. Murray, RN, CCDS

Summer is finally here! It’s been a long-time coming for New Englanders! I contrast the abundance of this wonderful, although too brief, season with all the enhanced CDI insight and transition to current practice.

Our ACDIS 10-year anniversary conference this year in Vegas was terrific! Education tracks embracing current CDI transition in risk-adjustment and outpatient practices were insightful. I also attended an event by the NYHIMA which also delivered insights into CDI areas of expansion. I’m excited about the CDI practice progression at our national association levels and love that I am surrounded by healthcare professionals who embrace a desire to evolve our scope of practice and support today’s healthcare system.

[more]

Guest Post: Natural language processing and clinical documentation, part 1

CDI and technology

Many clinicians now use dictation software and EHRs.

by Crystal R. Stalter, CPC, CCS-P, CDIP

Long before ICD-10-CM/PCS became a focus, working as a clinical documentation improvement (CDI) manager to improve physician progress and/or operative notes was a challenge—doctors either got it or they didn’t. But as the transition from paper charts to an electronic health record (EHR) began, providers started to understand how to better document their visits, since they had to choose from drop-down menus and multiple options to complete their notes. Then, as ICD-10 approached, a new awareness of medical necessity denials and revenue impact took shape. Providers began looking for ways to document better in less time.

[more]