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Jennifer Love

I am currently the Clinical Documentation Improvement Manager at Forsyth Medical Center, Medical Park Hospital, Thomasville Medical Center and Brunswick Community Hospital all in North Carolina. This department was started in June 2008.

North Carolina Chapter offers credentialing challenge

Good afternoon fellow ACDIS members,

NC ACDIS leaders Jennifer Love, Leah Taylor, and Cathy Dickey (not pictured Abby Steelhammer) challenge others to set certification goals.

NC ACDIS leaders Jennifer Love, Leah Taylor, and Cathy Dickey (not pictured Abby Steelhammer) challenge others to set certification goals.

The North Carolina ACDIS Chapter is moving forward with a goal —  to have 20% of its members become Certified Clinical Documentation Specialists (CCDS) by the next annual conference.

ACDIS estimates that roughly 300 people will have registered to take the exam by the end of 2009. More than 100 CDI professionals took the exam after the ACDIS conference in Las Vegas in May. Since then support for the CCDS credential has grown.

Similarly, the North Carolina ACDIS Chapter has been meeting quarterly over the past year. This summer its members elected an administrative leadership team that includes myself (Jennifer Love) vice president, Leah Taylor president, Cathy Dickey treasurer, and Abby Steelhammer secretary.

We understand the importance of doing quality work and feel honored to be making history.  We will be forming study groups soon. We hope that you will join us at your local chapters and engage in this friendly competition to elevate the role of CDI specialist through the value of the CCDS credential.

To learn more about certification, visit www.cdiassociation.com. To learn more about the North Carolina Chapter’s challenge e-mail j.love@novanthealth.org.

Looking for ‘love’: Tips needed to motivate CDI staff

Lots of people love their jobs, but what motivates CDI specialists to go that extra mile?

Lots of people love their jobs, but what motivates CDI specialists to go that extra mile?

Self-motivation is a good thing and to some extent most people are  self-motivated. Particularly when it comes to clinical documentation improvement professionals. Let’s face it, it’s go-go-go job investigating query opportunities, working the nursing units, hunting down doctors. But what actually motivates professionals to go that extra mile? What makes healthcare professionals go that little bit further to either join a professional organization, go back to school, obtain their coding credentials, or sign up to take the test to join the ranks of the new ACDIS designation of certified clinical documentation specialists (CCDS)?

I imagine it might take a little more than mere encouragement, a little more than just a little love amongst professional colleagues. What do you all think? What are some of things you’ve been doing to help motivate staff members? Let me know! I need ideas!

~Jennifer Love