February 15, 2011 | | Comments 0
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A “sweet” entry to the AHAP conference contest

Member Anne Radtke, accreditation manager with the Ministry St. Michael’s Hospital/Ministry Medical Group sent in this fun survey preparation suggestion:

We did something really fun a couple of years ago (in 2007 and 2005) for a Joint Commission education called “Build-a-Sundae: Get the Scoop on JCAHO” (This obviously would be changed to spell out Joint Commission now.) I remember getting the idea off a listserv.

The object of the game is to answer survey questions correctly and build your sundae. We had tables set up in a conference room according to each chapter. On the tables there were table top billboards asking 4 questions (attached are the questions/answers). Staff needed to stop at each table, answer questions correctly to win something for their sundae (bowl, spoon, ice-cream, toppings, etc.). Attached are pictures to illustrate what we did. The first table, if staff answered a question correctly, started off with a bowl. The next table was ice-cream. In between there were tables with a variety of toppings. The most important table was the last table because that is where you needed to answer the question correctly to win a spoon to eat the sundae with.

We had our chapter team representatives dress up like ice-cream parlor workers, decorated our conference rooms with red and white decorations and had ice-cream truck music playing in the background. Our Nutritional Service Department supplied us with paper hats and aprons.

This was a fun way to talk about Joint Commission. We plan on doing it again hopefully this year.

Attached below is the question and answer document created for the event:

Question Answer Sheet

Entry Information

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About the Author: Matt Phillion is the director of the Association for Healthcare Accreditation Professionals and a Senior Managing Editor at HCPro, Inc., where he is the editor of the monthly publication Briefings on The Joint Commission.

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