On October 13, CMS announced a push to improve physician engagement and their experience within the Medicare system. To achieve this goal, the agency is trying to reduce the reduce administrative burdens that physicians have to handle with the new Medicare Access and CHIP Reauthorization Act (MACRA).
“Physicians and their care teams are the most vital resource a patient has. As we implement the Quality Payment Program under MACRA, we cannot do it without making a sustained, long-term commitment to take a holistic view on the demands on the physician and clinician workforce,” said Andy Slavitt, CMS Acting Administrator, in a press release. “The new initiative will launch a nationwide effort to work with the clinician community to improve Medicare regulations, policies, and interaction points to address issues and to help get physicians back to the most important thing they do—taking care of patients.”
CMS has begun an 18-month pilot program to reduce medical reviews for certain physicians. The pilot will relieve some of the scrutiny that certain types of advanced Alternative Payment Models (APM) providers receive for medical review programs. Advanced APMs were considered for this pilot they share financial risk with the Medicare program, giving them a powerful motivation to deliver the most efficient care possible. Once the pilot is over, CMS will analyze the results to see if they can be replicated in additional advanced APMs, specialties, and provider types.
“Like all successful changes, we will begin with the basic steps and build over time,” said Ashby Wolfe, MD, MPP, MPH, Region IX chief medical officer. “Most importantly, we are excited to build on the listening and engagement process we began this year by creating more opportunities for physicians to interact with CMS, especially through our regional offices.”
The Government Accountability Office (GAO) sent a report on October 13 to the Department of Health and Human Services (HHS) urging for better alignment of healthcare quality measures. The conclusion of the 42-page document is that payers haven’t agreed on what quality measures to track, which puts a burden on healthcare organizations.
“For example, a physician may participate in Medicare and a private health plan that each use different measures for assessing the care of diabetic patients,” the GAO wrote. “In another example, a physician may report similar measures to multiple payers that assess blood sugar levels among diabetic patients, but each measure may use a different threshold to determine which patients have their blood sugar levels under control.”
The GAO says there are three main drivers of these misalignments:
- Dispersed decision-making:Each public and private payer decides which quality measures they want to use and which specifications apply. This is done without regard to the measures that other payers are using.
- Variation in data collection and reporting systems:The electronic health record (EHR) systems, paper records, or clinical data registries that physicians use all differ in how they collect and report quality data. Without standard measures, there’s little incentive for EHR vendors to create systems to facilitate data collection and reporting.
- Few meaningful measures:Of the hundreds of quality measures currently used, only a few are seen as leading to meaningful quality improvements.
“What we have right now is a labyrinth of confusing metrics, specifications and reporting rules that serve no one,” said Kathleen Ciccone, RN, introducing a Healthcare Association of New York State report calling for streamlined measures.
The GAO report recommends that HHS, CMS, and the Office of the National Coordinator for Health Information Technology develop a comprehensive plan, including timelines, for more meaningful quality measures and electronic quality measures. The GAO particularly wants to see the creation of standardized data elements to report on core electronic quality measures.
The Joint Commission Enterprise Content Library Index was updated this month with thousands of resources on hospital accreditation. The index includes articles, books, webpages, videos, webinars, podcasts, lessons, and FAQs on a myriad of topics. While much of the content is free, some of it is only available to paying Joint Commission customers.
On July 1, 2017, The Joint Commission’s prepublication requirements for the advanced certification for inpatient diabetes care (IDC) will go into effect. The update is part of the accreditor’s ongoing effort to keep its certification programs current. The IDC program has been updated using information from the 2016 American Diabetes Association’s Standards of Medical Care in Diabetes.
Some of the changes include:
- Educating healthcare staff and physicians on diabetes program policies, procedures, and patient management
- Identifying target glucose range for critically ill patients
- Following protocols regarding insulin therapy for persistent hyperglycemia and the treatment of patients with poor oral intake
- Scheduling follow-up appointments for patients who have had hyperglycemia during their hospitalization
- Including education in a newly diagnosed diabetes patient’s plan-of-care (see DSSE.3, EP 5a)
- Documenting insulin pumps for patients who use them in the hospital
Hospitals will face new requirements for getting Health Insurance Marketplace (HIM) plans starting on January 1, 2017. The final rule, which was issued by CMS this year, says that hospitals with 50 beds or more can only receive HIM insurance if they:
- Work with a Patient Safety Organization (PSO).
- Are a member of a Quality Improvement Organization.
- Are a member of a Hospital Engagement Network.
- Are accredited by The Joint Commission.
- Implement an evidence-based initiative to improve healthcare quality through the collection, management, and analysis of patient safety events. The initiatives must meet reasonable exception criteria.
The Agency for Healthcare Research and Quality has a list of all the PSOs that apply for the rule. For more information on the new rule and it’s reasonable exception criteria, you can view CMS’ presentation and accompanying Q&A.
The Joint Commission this month launched a digital resource center aimed at reducing workplace violence in healthcare settings. The Workplace Violence Prevention Resources site was created in response to a number of healthcare organizations and providers telling the accreditor about the high levels of verbal, written, and physical abuse leveled against patients and healthcare workers.
“Workers in healthcare are five times more likely to be victims of nonfatal assaults or violent acts than the average worker in all other occupations, according to the Bureau of Labor Statistics,” says Ann Scott Blouin, RN, PhD, FACHE, executive vice president of customer relations at The Joint Commission, in a press release. “As a result, it is critical that we share key resources with those in the healthcare community to help them prepare for and address, as well as hopefully prevent, this type of unfortunate situation from taking place.”
The resource center gathers materials from federal and state agencies, professional associations, healthcare organizations, and The Joint Commission. The library is an easy-to-use source for workplace violence prevention and preparedness; with policies, procedures, guidelines, research, case studies, white papers, and toolkits available for use. Topics include:
• Violent and criminal event preparedness and prevention
• Active shooter situations
• Workplace safety measures
• Behavioral threat management
• Emergency operations planning
• Rudeness and bullying
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Between October 4 and November 15, hospitals and critical access hospitals (CAH) are being asked to give input on newly proposed requirements for the healthcare-associated infections (HAI) National Patient Safety Goal (NPSG). The proposed requirements now cover central line-associated bloodstream infections (CLABSI) and surgical site infections (SSI). The Joint Commission is asking that hospitals and CAHs read the proposed requirements then provide feedback via online survey, online form, or traditional mail.
Six Pediatric Quality Measures Program (PQMP) grantees have been given $13.4 million to test new pediatric quality measures over the next four years. The money is being provided by CMS and The Agency for Healthcare Research and Quality (AHRQ) with funds from the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA).
“Medicaid and Children’s Health Insurance Programs (CHIP) give millions of children in the United States a healthy start,” said Vikki Wachino, director at the Center for Medicaid and CHIP Services, in a press release. “Through efforts such as this PQMP funding, we are able to advance states’ efforts to measure and report meaningful improvements in the quality of care for children.”
The pediatric measures were created by the PQMP Centers for Excellence with the goal of creating a portfolio of evidence-based, consensus pediatric quality measures available to public and private purchasers of children’s health care services. Grantees will be expected to test the feasibility and usability of the measures in in real-world settings at the state, health plan, and provider levels.
“The PQMP Centers of Excellence provided us with valid measures of children’s health care quality. This next step of research will help us test these measures in real-world settings,” said AHRQ director Andy Bindman, MD. “The ultimate goal is to improve children’s health through better health care, at lower costs, at both the federal and state level.”
The Joint Commission released its 2017 reporting requirements for ORYX, a performance measurement and improvement initiative for which facilities are required to collect and submit data on six sets of core measures. As of January 1, 2017, hospitals and critical access hospitals (CAH) will be expected to:
• Report on five required chart-abstracted measures.
• Report on six of the 13 available electronic clinical quality measures. Facilities will get to choose which six they want to report on.
• Report on all of the chart-abstracted perinatal care measures if the facility has at least 300 live births annually.
• Hospitals with an average daily census of 10 patients or fewer and CAHs will report on a choice of six available measures.
Meanwhile, freestanding children’s hospitals, long-term acute care hospitals, and inpatient rehabilitation facilities won’t have to follow these requirements. However, freestanding psychiatric hospitals will have to document and report back on four required hospital-based inpatient psychiatric measures.
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Tuesday, October 18, 2016
1:00–2:30 p.m. Eastern
Level of Program:
Medication reconciliation continues to be a problem for hospitals and other healthcare facilities. This program will provide attendees with the tools they need to improve the medication reconciliation process, which has increased involvement from CMS and is of crucial importance during discharge as well as transfer.
Join expert speakers Molly Clark, PharmD, MHA, and Megan Maddox, PharmD, BCPS, CDE, to learn how to launch, educate, implement, and monitor a successful medication reconciliation program that meets all Joint Commission and CMS requirements and reduces medication errors across the continuum of care.
At the conclusion of this program, participants will be able to:
• Understand the current regulations for both hospital and ambulatory settings
• Learn various models to achieve and sustain a successful medication reconciliation process
• Implement innovative strategies to improve compliance with medication reconciliation
To order the webcast on demand, call HCPro customer service at 800-650-6787 or visit the HCPro Marketplace.